So a family members laptop has had malware lurking on it (fake anti-virus bs), and I've attempted removing it previously but it kept coming back every other week. Trying to delete it from the registry and using numerous different types of anti-malware with the same out come of it returning. Well I finally had enough and being an idiot I formatted the laptop, knowing there was a product key on the base from purchase. Well after the format and during the install process of Vista, the damn product key on the bottom is half rubbed off.
So I'm asking if anyone has been in the same situation as myself, obviously the logical thing to do is call Microsoft, but thought I would ask here first for some advice. Believe it or not, it's only 4 letters which have been rubbed off, and I've tried nearly ever letter / number that it looks like.
Do you think Microsoft could help me out? Or will they just charge me for another, which I won't pay for (would rather buy 7) and I'll just end up cracking the damn thing.
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So a family members laptop has had malware lurking on it (fake anti-virus bs), and I've attempted removing it previously but it kept coming back every other week. Trying to delete it from the registry and using numerous different types of anti-malware with the same out come of it returning. Well I finally had enough and being an idiot I formatted the laptop, knowing there was a product key on the base from purchase. Well after the format and during the install process of Vista, the damn product key on the bottom is half rubbed off.
So I'm asking if anyone has been in the same situation as myself, obviously the logical thing to do is call Microsoft, but thought I would ask here first for some advice. Believe it or not, it's only 4 letters which have been rubbed off, and I've tried nearly ever letter / number that it looks like.
Do you think Microsoft could help me out? Or will they just charge me for another, which I won't pay for (would rather buy 7) and I'll just end up cracking the damn thing.
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