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So, I just got an email from Apple stating that they are recalling Seagate 1TB hard drives installed in iMacs between May 2011 and July 2011 because there are a "small number" that can fail under "certain conditions."

Dear iMac owner,

Apple has determined that a very small number of 1TB Seagate hard drives used in 21.5-inch and 27-inch iMac systems may fail under certain conditions. These systems were sold between May 2011 and July 2011.

Our records show that you have an iMac with an affected 1TB Seagate hard drive. Apple will replace your hard drive with a new one, free of charge, under the iMac 1TB Seagate Hard Drive Replacement Program.

Please choose one of the following options to get a replacement hard drive.

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Interesting, I haven't received an email yet so I'm going to have to talk to my local Apple Store about it - its a pain given that I'll need to take it into two (35km away) but oh well, hopefully it'll get all sorted out asap.

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I'll just say what I did elsewhere. Sucks to have quality issues, but good they're taking responsibility and acknowledging the problem. This is also good for me since I'm considering an iMac lately for my photography work. I can now rest assured that I won't get an iMac shipped with an affected Seagate drive, if I decide to get one.

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They should also clone the drive for free.:rolleyes:

Although I guess it would be more liability and hassle for them.

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They should also clone the drive for free.:rolleyes:

They do here - then again they're a Mac dealer, not an Apple store as such so I guess they operate with slightly different "rules".

If you have a busted/bad sectored drive they'll just do it for you. Not an issue for me but a nice thing for their customers.

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Sorry we sold you a computer with a defective drive. We'll give you another one but won't help you transfer your data, so you will lose everything and have to install everything again.

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Sorry we sold you a computer with a defective drive. We'll give you another one but won't help you transfer your data, so you will lose everything and have to install everything again.

Which is exactly why I'm just not going to bother. I've got backups, so I'm just going to just keep using it for now. Once it dies, I think I'll switch to a Thunderbolt external for a boot drive and just keep using my externals for storage. Besides, I don't want to risk fingerprints, dust or scratches under the screen.

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Got a 27" base model yesterday with 1tb installed.

Is this the one?!

profilerl.png

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^ You have a seagate drive, but it has not 'failed' so it would be up to you as to whether you got it replaced.

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Got a 27" base model yesterday with 1tb installed.

Is this the one?!

Put your serial number in:

http://www.apple.com/support/imac-harddrive/

^ You have a seagate drive, but it has not 'failed' so it would be up to you as to whether you got it replaced.

It would not show up as failed in there to tell if it is a defective drive..

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Speak of the devil, I just received an email today - off I go on Wednesday, hopefully it'll be a relatively painless procedure that can result in the computer being picked up in a few days, might even see if I can upgrade it to a 2TB if possible as to avoid the seagate blues in the future.

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"free of charge" wooohooo!!!

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Got a 27" base model yesterday with 1tb installed.

Is this the one?!

Test out your iMac's serial number on this page: http://www.apple.com/support/imac-harddrive/ . It will tell you if you're eligible.

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it's not a fault on my mac woo!

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Mine also is not a part in this. Woop Woop.

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