RAM Troubleshooting suggestions


Recommended Posts

I just switched from 32-bit and installed Windows 7 64-bit, yes I know long over due but never had an issue with 32-bit until I was getting lag after years of usage and it wasn't using 1.2GB of RAM out of my 4GB.

(Yes yes, I know 4GB and 32-bit?! Just never bothered, for the reasons stated above.)

When I installed Windows 64-bit PC's been crashing lately (never crashed with 32-bit for more than three years), with different BSOD messages.

First instinct is to test RAM, and what do you know, only a few sections are faulty.

I have 2 x 1GB Corsair DDR2 CM2X1024-6400C4

and a

1 x 2GB Patriot PEP22G6400EL

I'm aware that it's usually not a good idea to mix RAM but I got extra RAM from a friend and it has worked for years with no problem with 32-bit.

As soon as I switched to 64-bit Windows 7 started crashing a lot. About 6 times in a span of 5 days.

Now here comes the part that completely threw me off.

Even though it showed a faulty section in the RAM (didn't say which stick).

I ran two passes of memtest on each stick individually and they all passed memtest

I was like, well, that was unexpected haha.

Before I do some more testing I'm thinking the following:

Faulty motherboard memory slot which would be a huge coincidence now that I installed 64-bit.

Is dust a possible cause? I moved the RAM around before the install, it's moderately dusty, can that affect the contact? (Random memory of blowing NES catridges came to me as I typed this :D )

Plausible: RAM timings? (Though doubtful since I haven't had a blue screen since the Windows ME days)

That's all I can think of ATM.

I'm looking for other possible causes and suggestions on what steps I should do to troubleshoot this.

For example: Should I test each RAM stick on each memory port of the motherboard?

Here's a screenshot of said crashes: BlueScreenView%20%20-%20%20CWindowsMinidump.png

Link to comment
https://www.neowin.net/forum/topic/1026262-ram-troubleshooting-suggestions/
Share on other sites

I would read your motherboard manual on what it says about RAM placement & pairing.

I would put the BIOS RAM settings on Auto, if they are not.

I would check the seating of the RAM, they can become off, when you tinker around inside.

Windows 7 also has a proggy to test the RAM.

I would test each stick individually.

Excess dust does not promote conductivity.

Even though it showed a faulty section in the RAM (didn't say which stick).

No part of your RAM should have errors.

Replace the faulty stick.

No part of your RAM should have errors.

Replace the faulty stick.

Did you read the second bolded sentence? I tested each stick individually twice, and they all passed the test each time. It only happens when they're used together.

Also, what is the difference between the Windows 7 memory diagnostics and memtest?

Here is another thing you can try before replacing Memory:

Control Panel/System Propeties/Advanced tab.

Performance/Settings.

Advanced tab.

Change the virtual memory to No paging file.

OK, OK, and Reboot.

This will clear out the Page Memory.

After rebooting, go in and change it to System managed size.

Reboot again.

I forgot this tip that I read on the Microsoft site.

Thanks for the interesting tidbit Hum and helpful suggestions! If I recall correctly I had already the BIOS at default but I did it again just in case. I brushed up my NES cartridge blowing skills (ran out of canned air) and made sure to reseat them very solidly.

Ran memtest again and it passed with flying colors! I also ran two passes of Windows memory diagnostics and also passed.

Previous evidence strongly suggests that the RAM was fine. The current tests I did after writing this post points me to believe that some RAM was either loose or not properly mounted or dust or a combination of the two since the first time I ran Memtest within the first two minutes I'd immediately get errors.

Remounting the RAM seems to have fixed the issue.

To be 100% sure I'll see how the PC runs now that every test I ran seems ok. If something does happen I'll come back.

If I do come back, my only question would be... actually I think I'll make a poll.

Here: https://www.neowin.net/forum/topic/1026286-how-many-memtest-passes-is-good-enough/#entry594317914

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • Google Gemini co-lead Noam Shazeer is leaving for OpenAI by Pradeep Viswanathan Noam Shazeer is best known as one of the co-authors of the 2017 “Attention Is All You Need” paper, which introduced the Transformer architecture that now powers most large language models. He also worked on several major Google AI projects, including LaMDA, before leaving the company in 2021 to co-found Character.AI. He also authored the Sparsely-gated Mixture of Experts (2016) paper, which is popular among the AI community. After falling behind OpenAI and Anthropic a couple of years ago, Google brought Shazeer back in 2024 as part of a major deal with Character.AI. Through this deal, along with Noam, several other researchers returned to Google DeepMind. More recently, he was a vice president of engineering at Google and a technical co-lead for Gemini. Today, Noam Shazeer announced on X that he is leaving Google and joining OpenAI. In his post, Shazeer said it was a difficult decision to move on, adding that he was proud of the Google team and what it had built together. OpenAI CEO Sam Altman welcomed the move with a post of his own, saying Shazeer was one of the people he had most wanted to work with since OpenAI’s early days. Google has made strong progress with Gemini over the past year, closing the gap with OpenAI in several areas. But losing Noam Shazeer is a major talent setback for them, especially after bringing him back less than two years ago by spending a fortune. For OpenAI, the hire adds one of the industry’s most experienced language model researchers to a team that is already pushing ahead with ChatGPT, Codex, and its next generation of frontier models.
    • I'm lost too... what did you mean by your first comment then?
    • Couple years ago I got a brand new 4TB Samsung 990 Pro for $250 during Black Friday
    • Thanks
  • Recent Achievements

    • Week One Done
      Classifyskilleducation earned a badge
      Week One Done
    • One Month Later
      eurospharma62 earned a badge
      One Month Later
    • Week One Done
      With What earned a badge
      Week One Done
    • Week One Done
      Harris Gilbert earned a badge
      Week One Done
    • One Month Later
      Vincian earned a badge
      One Month Later
  • Popular Contributors

    1. 1
      +primortal
      542
    2. 2
      +Edouard
      171
    3. 3
      PsYcHoKiLLa
      85
    4. 4
      ATLien_0
      64
    5. 5
      neufuse
      64
  • Tell a friend

    Love Neowin? Tell a friend!