How to Fix Facebook chat in Digsby when it stops working.

By +Warwagon
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Grand Master

+Warwagon MVC

Posted
  • MVC
Posted

For those of you who use Digsby, you may have noticed both Facebook chat and Facebook notifications seem to disconnect and fail to authenticate quite often. What I'm about to tell you isn't a fix for the actual Facebook chat implantation in Digsby, but it does fix Facebook Chat by letting you access it via the Jabber protocol. I've tried it and it works great.

How to connect to Facebook chat in Digsby via jabber

1) Open Digsby (Duh, I know)

2) Click on the "Digsby" menu on the top left of the application (Where the file menu is usually at)

3) Select "My Accounts"

4) Once the "My Accounts" box opens up, select the service on the top row of icons that looks like a brown light bulb. If you hover it, it should say "Jabber".

capturexy.jpg

5) Once the Jabber box appear enter the following information

capture2rr.jpg

Username - This will be [email protected] (The username is the name in your Facebook address. Example. www.facebook.com/johnsmith, In this case the username we would use would be [email protected])

If you don't already have a username setup for your Facebook account you can set one up by going to the following address. https://www.facebook.com/username/

Password - This will be your regular Facebook password

Now click the Save button. That's it. Facebook chat should now be coming in via Jabber. You may want to back to go back to your Digsby account box and find the one for Facebook and uncheck the "chat" portion now that you are going through Jabber, so you don't double up.

  • FiB3R and s0rt3d
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  • 3 months later...
  • 2 weeks later...
Experienced

statm1

Posted
Posted

Its nice to see people using Digsby.. What i've noticed is when FB chat/notifications disconnect and has its auth problems. If you just leave it and ignore the login screen that pops up (sometimes it does and sometimes it doesnt). It will fix itself after awhile.

Shame they don't communicate with the public anymore. No more changelogs. no more new release posts.. Its quite annoying how their new parent company destroyed dotSyntax..

Grand Master

FiB3R

Posted
Posted

Nice one warwagon. I've only been using Digsby as an email notifier for multiple accounts because of this issue.

There is still the problem of msn messages not being received/sent without warning, which is obviously a total deal breaker.

This is a hard bug to spot, because people just think you are ignoring them and give up, or they have no way of telling you :(

Ya once digsby got bought the company went to ****!!!

So true :(

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