9 replies to this topic

[Jose_49]

Guys I need your help. My dad recently purchased a Macbook pro 2.4 GHz Intel Core i5 2^nd Gen.
When booted for the first time, I tried with him, transferring the data using the Migration Assistant. Due to crappy Internet speed, it failed miserably to transfer the 100GB+ he had stored. Nonetheless, it mysteriously created an account with Administer Privileges on it from the old PC (don’t ask me why).

Now, when I try transferring it with a Hard Drive the computer crashes, bringing start to the apocalypse.

The computer now DOES NOT BOOT UP, not even in SAFE MODE, and a Blocking Sign is displayed in exchange of the Apple logo. For killer, the new MacBooks, which I don't know why, do not bring the OS disc or a DVD recovery unit which I can grab a copy of it.
I’m asking you what to do next. I need some help since I don’t surf in this mac waters. With Windows I would have booted onto the recovery utility bundled with the OS and do some magic tricks, or use the recovery partition of the OS. What could be the equivalent in Mac?

Thanks a lot guys for the help

P.S: Mac OS X Lion

[Sikh]

First of all, Migration Assistant doesnt use internet... it uses ethernet/usb/firewire/thunderbolt to ethernet/usb/firewire/thunderbolt.

Second, if migrating from a PC, it WILL create a new user, if you read the migration assitant it would tell you. Its not like its a bad thing.

Third, the recovery is Command + R when your booting up your macbook. The Stop sign means a corrupt hard drive. So system files were being moved around or something and when the process of migration assistant died, it killed the boot up.

So now, you want to COMMAND + R, hold it down and hit the power button, continue to hold it down till you see it boot into recovery. If you cant do that, hold down option and boot the computer, itll load of all the partitions of the hard drive. One of them will be "Lion Recovery". Done....

[humanz.]

Insert the install cd reboot and hold c

[Jose_49]

Ooooh .

Learned something big today! Thanks a lot! I'll post back the results later on when I've tried it out.

[Jose_49]

Fuq It has a failing hard drive.

"This drive has a hardware problem that can't be repaired"
Back up as much of the data as possible and replace the disk. See an authorized Apple dealer for more information"

S.M.A.R.T. Status : Failing.

It's 3 days old and I don't live on the U.S.... better go to a representative now...

Edit: thanks Sikh and Jerid for the help....

[Sikh]

I had a feeling that was the case but I didnt wanna say so.

When and how did you dad get it? If it was new or refurbished(from apple) then contact them asap. Apple's really good about just giving you a brand new computer instead of installing a new drive.

Also, I know you know, but I just wanna stress that failing hard drive does not mean its apple's fault. I see failing hard drives very rarely out of the box for any computer.

[+warwagon]

Yep a failing hard drive is not Apples fault, nor is it the fault of any computer manufacture. What is their fault is if they handle the support poorly. Hard drives are most likely to die when they are new and within the 1st 30 days. Which is why it is VERY important to keep good backup (like you should be doing anyway) when using a new hard drive.

[Sikh]

Not only what warwagon said but apple makes it WAY TO DAMN EASY to keep your **** backed up, cause they realize, as much as they try to control all the parts, a hard drive is a hard drive. Its going to fail. SSD or Normal Mechanical.

Regardless, they will take care of you.

Also as of writing this message, one of my mbp's is backing up to my nas using time machine. flawless and simple, didnt notice it was doing it, havent looked at the "time machine clock" in a long time.

I love time machine. Also backs up any external drives (flash drive or hard drives) that i connect to any of my macs.

[Jose_49]

Sikh, on 11 May 2012 - 03:22, said:

I had a feeling that was the case but I didnt wanna say so.

When and how did you dad get it? If it was new or refurbished(from apple) then contact them asap. Apple's really good about just giving you a brand new computer instead of installing a new drive.

Also, I know you know, but I just wanna stress that failing hard drive does not mean its apple's fault. I see failing hard drives very rarely out of the box for any computer.

I'm not blaming its Apple's fault. C'mon, I know that nothing is perfect, and it is entirely natural that you can get a failing PC, which I don't blame Apple for. I'll need to wait for a few hours so I can get their support directly. Sent an email to the itunes department, though, since it doesn't seem that they have a direct email address (Think is for spam reasons)

[iKenndac]

iTunes will tell you they can't help.

Contact details by country here: http://support.apple.com/kb/HE57 - you may well have to call them. I always do!