24 replies to this topic

[zeta_immersion]

My problem is 2 fold in a way as it seems to work but not fully

Using the microsoft exchange test utility I get the following 2 errors (the otehr 2 tests are passed green 100% - OWA works fine) ... have tried looking into those 2 errors but unable to get to the bottom of it ...

running the Outlook Anywhere (RPC over HTTP)

Attempting to ping RPC proxy mail.domain.com
RPC Proxy can't be pinged.
Additional Details
An HTTP 401 Unauthorized response was received from the remote Unknown server. This is usually the result of an incorrect username or password. If you are attempting to log onto an Office 365 service, ensure you are using your full User Principal Name (UPN).


running the Exchange ActiveSync

An ActiveSync session is being attempted with the server.
Errors were encountered while testing the Exchange ActiveSync session.
Test Steps
Attempting to send the OPTIONS command to the server.
Testing of the OPTIONS command failed. For more information, see Additional Details.
Additional Details
An HTTP 401 Unauthorized response was received from the remote IIS7 server. This is usually the result of an incorrect username or password. If you are attempting to log onto an Office 365 service, ensure you are using your full User Principal Name (UPN).

[ybrett23]

zeta_immersion, on 12 May 2012 - 11:02, said:

My problem is 2 fold in a way as it seems to work but not fully

Using the microsoft exchange test utility I get the following 2 errors (the otehr 2 tests are passed green 100% - OWA works fine) ... have tried looking into those 2 errors but unable to get to the bottom of it ...

running the Outlook Anywhere (RPC over HTTP)

Attempting to ping RPC proxy mail.domain.com
RPC Proxy can't be pinged.
Additional Details
An HTTP 401 Unauthorized response was received from the remote Unknown server. This is usually the result of an incorrect username or password. If you are attempting to log onto an Office 365 service, ensure you are using your full User Principal Name (UPN).


running the Exchange ActiveSync

An ActiveSync session is being attempted with the server.
Errors were encountered while testing the Exchange ActiveSync session.
Test Steps
Attempting to send the OPTIONS command to the server.
Testing of the OPTIONS command failed. For more information, see Additional Details.
Additional Details
An HTTP 401 Unauthorized response was received from the remote IIS7 server. This is usually the result of an incorrect username or password. If you are attempting to log onto an Office 365 service, ensure you are using your full User Principal Name (UPN).

what errors are you seeing ?
can you send or receive mail?
have you set up a "mail.domain.com" in dns

[zeta_immersion]

Yes, sending works , receiving works but Outlook 2007 unable to make it work (although I have encountered a domain name where they cannot send/receive to me and I cannot send/receive from them, otehrwise all other domains - hotmail/yahoo/rogers/others seem to work fine

[ybrett23]

zeta_immersion, on 12 May 2012 - 11:06, said:

Yes, sending works , receiving works but Outlook 2007 unable to make it work

\
have you set up outlook over http in the emc?
do you get a bounce back from the domain you cant send to?

Edited by ybrett23, 12 May 2012 - 11:12.

[zeta_immersion]

hmmm ... all i can tell you as of this second is that if I go into Server Config - Client Access - Ecp I have the internal and external domains there ...

not sure (have not come upon a tutorial to set that up per say)

Authentication - form based

[ybrett23]

is there an dns entry pointing to the mail.domain.com?
in the emc on the right hand section under server, client access do you see an option to enable/disable outlook anywhere?

[zeta_immersion]

Yes the port is opened and tested (443) and within the lan/server I get the propr 505/501 error so in essesnce it is working but have no clue why outlook would not budge (could it be because of the form based authentication -- make it basic?)

Edit: have not tried outlook within the lan though, only wan - which is not working

[ybrett23]

the issue is only with outlook over http then? is it in the config inside outlook?

[zeta_immersion]

what do you mean? ... a bit more info if it helps

In outlook 2007 (could upgrade if that is the problem) ....
establishing network connection (check - good)
search for user server settings (autodiscovery - check -good)
then logon to server keeps asking for password over and over and over again

so I am assuming that the server or something within IIS or Exchange is blocking the request ... I have no clue what or why or where to even look

[ybrett23]

dont do auto discovery,do a manual set up
then go into the more settings, connection and setup outlook over https

Edited by ybrett23, 12 May 2012 - 11:31.

[zeta_immersion]

Still continually asks for the damn password without letting me in (the accounts works fine in OWA but not in outlook (manual setup or otherwise)

[ybrett23]

are you trying to set it up outside of the network?

[zeta_immersion]

Yes, outside the network ... the computer is not within the lan ... different network all together

[ybrett23]

can you vpn in then set up outlook?
ive had this issue before as the setup of outlook wont take the config

[zeta_immersion]

I would have to try that once I get home, I can only remote to the server and make config and test from anotehr computer to see if it works ...

So, I should try it within the network to see if it works ...

Now
Case 1: works, then it means something is blocking the protocol to get outside the network
Case2: not working then a bigger problem I would assume