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Posted 29 June 2012 - 13:50
Posted 29 June 2012 - 14:03
Edited by cybertimber2008, 29 June 2012 - 14:06.
Posted 29 June 2012 - 14:08
I didn't have one (could have sworn I did...) but when i did it lets me confirm that from a trusted computer.
So... set up or get to a trusted computer and try it.
Posted 29 June 2012 - 14:12
Not that I can think of. A trusted computer is just one that has accessed the account in the past.
Hi thanks for the help
Let me guess besides IE I have to have WLM installed?
Posted 29 June 2012 - 14:19
Posted 29 June 2012 - 15:32
Posted 29 June 2012 - 15:47
Posted 29 June 2012 - 16:22
Hi, I have two live.com emails since 2006, this one from where I'm posting and another (I'm not going to post address until a Microsoft Representative asks, sorry SPAM avoidance).
In the other account and even on this one, I have a invalid Alternative Address Email, it is no longer available to access, the company that managed it has shutdown and after a couple of days of no use it get's blocked and no Support is given anymore.
This alternative address email was set up back in 2006 on both accounts. ( Yep I'm the one to blame for not changing it )
So now my other account is telling me it's blocked (It accepts the password), I press Continue and it tells me it will send me a verification email to the invalid email address.
Could you help me out here please, I'm loosing my mind over this as it's my personal account...
Also both this account used to be Linked (LINK ID). But since I just changed the password (Better late than sorry) on this account I'm not even able to enter in the other account anymore.
Posted 30 June 2012 - 17:23
Posted 02 July 2012 - 18:39
From: Escalation Agent
Hi, After reviewing the information you provided and looking at your account details, I’ve determined that you have to go through the account recovery process. Please follow the URL address below for steps you need to follow to recover your account:
Notice that you'll be asked on where we can send you the reset link upon completing the validation. Please provide a working alternate email address.
Posted 12 July 2012 - 01:30