On the matter of a flat rate, I mean look at my main competitor in my area
(gotta love their SEO attempt in the url)
Look at all those options! If I wasn't interested in computers and technology, I'd be quite daunted by that. Wouldn't you?
Also, how important do you think certifications are to customers? I've met a few people before that had some Microsoft certifications that, at the same time didn't know some surprisingly simple stuff.
edit- not that any of you care, I just realised this isn't located where I live, they must have a LOAD of different URLS for names of places in the area which all forward to this site. This place is miles away, I've actually been in it, and it's dodgy as hell!
Still, this is very interesting, it appears that there actually aren't
any computer repair places in my medium sized town at all... PROFIT!
Also, there's the matter of any sort of leaflets and cards left around.
What approach to take?
The cliche... "Is your computer crashing constantly....? is it always running slow...? then just call whoever!"
or, more of a factual statement of what services can be offered?
And one more thing....
What if you fix someone's computer and it stops working... say for example 3 days after for some totally unrelated issue? What if the client believes it MUST have been your fault? I've had family members pull this one before and it's actually blatantly been something they've done. Oh... what's this "sexyladiesscreensaver.exe" in your download folder? That wasn't there before!