Today I was running Malwarebytes on my moms computer. I was going to do a quickscan to see how fast the scan would go on the new ssd I just installed on the laptop. When I opened Malwarebytes up it wanted to do an update. But I forgot I wasn't connected to my wifi yet, so of course Malwarebytes gave me an error.
While i'm looking at the error, I'm thinking 'Why can't they make that error message more user friendly. You can still have all that gibberish via a "Show more details button, but first and foremost give the user a much cleaner error message. So to give you an example I have a before and after of what the error message said before, and a mockup of what I think a better one would look like. (of course they would make the box look a lot nicer than my ugly box)
Before
Modified
While Malwarebytes was preforming the quickscan I noticed windows 7 had 1 update to install. So I clicked the install button, but of course it must have already been installing the update in the background so I got this message.
First off, do we really need a BIG red X in the top left? That just freaks people out and in this case it wasn't big of deal, another update was just installing. But then we see the words "FAILED!" another thing that freaks people out. Of course it failed, but they really have to see the word. Looking down towards the bottom we see the words "errors" and a nice log error code. Once again, yes you can still have all that information available via a "More details" Button but why not simplify the entire thing. Here is one I put together.
Straight and to the point, the option of seeing more details if you need them, and far less scary for the average user.
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+Warwagon MVC
Today I was running Malwarebytes on my moms computer. I was going to do a quickscan to see how fast the scan would go on the new ssd I just installed on the laptop. When I opened Malwarebytes up it wanted to do an update. But I forgot I wasn't connected to my wifi yet, so of course Malwarebytes gave me an error.
While i'm looking at the error, I'm thinking 'Why can't they make that error message more user friendly. You can still have all that gibberish via a "Show more details button, but first and foremost give the user a much cleaner error message. So to give you an example I have a before and after of what the error message said before, and a mockup of what I think a better one would look like. (of course they would make the box look a lot nicer than my ugly box)
Before
Modified
While Malwarebytes was preforming the quickscan I noticed windows 7 had 1 update to install. So I clicked the install button, but of course it must have already been installing the update in the background so I got this message.
First off, do we really need a BIG red X in the top left? That just freaks people out and in this case it wasn't big of deal, another update was just installing. But then we see the words "FAILED!" another thing that freaks people out. Of course it failed, but they really have to see the word. Looking down towards the bottom we see the words "errors" and a nice log error code. Once again, yes you can still have all that information available via a "More details" Button but why not simplify the entire thing. Here is one I put together.
Straight and to the point, the option of seeing more details if you need them, and far less scary for the average user.
Just my 2 cents.
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