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Posted 26 August 2012 - 16:14
Posted 26 August 2012 - 16:47
Posted 26 August 2012 - 16:58
powercfg –wake_armedThis will list all devices that are currently able to wake the system, start disabling the devices listed in the device manager like this:
Posted 26 August 2012 - 17:07
Go to command prompt and type the following command:powercfg –wake_armedThis will list all devices that are currently able to wake the system, start disabling the devices listed in the device manager like this:
Posted 26 August 2012 - 17:23
Posted 26 August 2012 - 17:23
Posted 26 August 2012 - 19:09
Posted 26 August 2012 - 19:13
This happens when services are not closing and something is stopping that to happen. And i work in IT Support so i know all that, just so you know. But make sure you don't have mcafee.
Posted 26 August 2012 - 19:31
Lots of us work in IT support. While I haven't suggested anything here yet, that doesn't mean that just one of us is right or wrong. It can be a combination of things.
That said, it sounds like other things mentioned earlier, a system service or driver not allowing the machine to enter into a sleep or shutdown mode. I would recommend doing the devicequery as mentioned earlier. It will probably point out some problematic devices for when it comes to sleep & shutdown.
Posted 26 August 2012 - 19:39
Posted 26 August 2012 - 19:41
Posted 26 August 2012 - 19:54
Well nice then. GOOD FOR YOU.
And having said that, the computer resist to shut down when services don't stop, and you are right ' it can be a combination of things'. Can be caused by viruses, programs, antivirus. So keep yourself busy all day buddy.
Posted 26 August 2012 - 21:02
No attitude is needed. I was pointing out that there's not an objective right answer without collecting more data. Especially when you don't know what software the user has installed and you're already telling them what to uninstall without even knowing if they have it installed.
First thing you do with any issue. Collect data, then start working on the problem once you have an informed view of the situation. Randomly guessing is rarely going to help. You are right about the case where services can prevent sleep & shutdown, which usually shows up when you try to do it as a "This program is preventing shutdown" message. I'll ask about that and we'll see if that's the case.
Agreed with jnelsoninjax, looks like it's not hardware then. At this point it could be a few things. When you're going into shutdown does it ever show something hanging like the dialog that says something similar to "This program is preventing shutdown" if you sit and peek at it for a bit?
At this point I'm wondering about drivers...one of them could be hanging when you try to shutdown. I was having this issue recently with an old TV tuner, but it was actually causing a crash on shutdown...
Posted 26 August 2012 - 23:08