Comcast modem question


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The modem that Comcast swapped for us appears to be a modem/router combo, but when I attempt to access the router part of the modem I am prompted for a username/password but the comcast user name/password we have does not work for that part. The modem is a Arris TG862 and when I go to the config page (192.168.100.1) there is a tab for Xfinitiy which goes to 192.168.100.1:8080 which is where the username/password prompt comes from. Is this something I need to address with Comcast?

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Un is too short, and Cusadmin pops with Authentication Failed, like it does with any other username/password combo

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