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#1 Elliot B.

Elliot B.

    Over 12 years on Neowin

  • Tech Issues Solved: 3
  • Joined: 16-August 01
  • Location: West Midlands, UK
  • OS: Windows 8.1
  • Phone: Samsung Galaxy S4

Posted 11 October 2012 - 09:33

Some things have come up which have annoyed me, but all could have been avoided if I checked the website and read everything. These things are:
  • The 250 GB monthly download cap does not apply between 00:00 and 08:00 each night
  • If you do go over the cap, your speeds are reduced to 0.125 Mbps (32 KB/s) until either:
  • You reach the next month, when the monthly cap is reset
  • Pay £5 for 5 more GB allowance
So basically, to any heavy downloaders considering this company/package and have found this page: Be very aware of the above.

Since I wasn't aware (due to my own fault), I can now not play online games, stream any video (inc. YouTube, Netflix or even webcam in a messenger service) for 9 days.

EDIT: To annoy me further, the Extra Fibre service came out around 2 months ago. We signed up around 1 month ago. They have already increased the prices of (the required) line rental from £12.99 to £13.99 a month and the Talk Anytime call plan from £3.50 to £4.00 a month!


#2 barbary

barbary

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  • Joined: 19-January 06

Posted 11 October 2012 - 10:17

This is very interesting as I want another fibre line to the house. Is this some resale of BTInfinity as I thought only BT and Virgin have fibre to the house networks in the UK.

That bandwidth cap wouldn't do me and I see thats the top offering as well. I just popped on there website assuming there would be an unlimited offering just alot more expensive but no.

However 20Mb upload is interesting.

Hmm checking further I'm not sure this is fibre to the house.

#3 OP Elliot B.

Elliot B.

    Over 12 years on Neowin

  • Tech Issues Solved: 3
  • Joined: 16-August 01
  • Location: West Midlands, UK
  • OS: Windows 8.1
  • Phone: Samsung Galaxy S4

Posted 11 October 2012 - 10:18

This is very interesting as I want another fibre line to the house. Is this some resale of BTInfinity as I thought only BT and Virgin have fibre to the house networks in the UK.

That bandwidth cap wouldn't do me and I see thats the top offering as well. I just popped on there website assuming there would be an unlimited offering just alot more expensive but no.

However 20Mb upload is interesting.

Hmm checking further I'm not sure this is fibre to the house.

This is FTTE.

#4 Detection

Detection

    Detecting stuff...

  • Joined: 30-October 10
  • Location: UK
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Posted 11 October 2012 - 10:22

You will probably find as I did, because this is a new toy, you play with it ALOT when you first get it, I did when I first got Infinity, after a few weeks / couple months, your downloading levels out a bit

I have unlimited and its not often I hit 250GB p/m anymore, and that is without having to keep check on my allowance

#5 Haggis

Haggis

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Posted 11 October 2012 - 10:27

what the hell are you guys downloading to hit 250gb in a month lol

#6 OP Elliot B.

Elliot B.

    Over 12 years on Neowin

  • Tech Issues Solved: 3
  • Joined: 16-August 01
  • Location: West Midlands, UK
  • OS: Windows 8.1
  • Phone: Samsung Galaxy S4

Posted 11 October 2012 - 10:28

what the hell are you guys downloading to hit 250gb in a month lol

It's not just that. Three house members streaming HD Netflix and YouTube videos all day adds up, too.

#7 Storm

Storm

    Neowinian Senior

  • Joined: 10-August 03
  • Location: Leeds, UK

Posted 11 October 2012 - 10:48

Ive been with plusnet since FTTC was launched.
they've been brilliant
i was then on their 80/20 trial.
Then they launched the packages, made them cheaper, and increased the allowance from 80gb to 250gb

This is perfect, bar BT (which are a nightmare if you ever have to call them!), you wont find anyone as cheap with as good cap.
Ive only hit it once, and that was leaving something uploading which i forgot about.
Just schedule downloads after midnight, and tell people not to stream videos all day and get a job instead :p haha

#8 OP Elliot B.

Elliot B.

    Over 12 years on Neowin

  • Tech Issues Solved: 3
  • Joined: 16-August 01
  • Location: West Midlands, UK
  • OS: Windows 8.1
  • Phone: Samsung Galaxy S4

Posted 11 October 2012 - 10:49

Ive been with plusnet since FTTC was launched.
they've been brilliant
i was then on their 80/20 trial.
Then they launched the packages, made them cheaper, and increased the allowance from 80gb to 250gb

This is perfect, bar BT (which are a nightmare if you ever have to call them!), you wont find anyone as cheap with as good cap.
Ive only hit it once, and that was leaving something uploading which i forgot about.
Just schedule downloads after midnight, and tell people not to stream videos all day and get a job instead :p haha

Sky offer 24 Mbps for cheaper, and it's uncapped.

#9 Storm

Storm

    Neowinian Senior

  • Joined: 10-August 03
  • Location: Leeds, UK

Posted 11 October 2012 - 10:50

Yeah thats 24mbps, not FTTC???
And also you have to have their TV package

#10 OP Elliot B.

Elliot B.

    Over 12 years on Neowin

  • Tech Issues Solved: 3
  • Joined: 16-August 01
  • Location: West Midlands, UK
  • OS: Windows 8.1
  • Phone: Samsung Galaxy S4

Posted 11 October 2012 - 10:54

24 Mbps is still fast and I never had to worry about a cap.

Also, I didn't need their TV package for it to be cheaper than Plusnet.

#11 Crisp

Crisp

    To infinity and beyond

  • Tech Issues Solved: 2
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Posted 11 October 2012 - 10:55

Yeah thats 24mbps, not FTTC???
And also you have to have their TV package


Yup, ADSL2+ and no you don't have to have a TV package with them.

#12 barbary

barbary

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  • Joined: 19-January 06

Posted 11 October 2012 - 11:12

24 Mbps is still fast and I never had to worry about a cap.


No its not. For a start I have adsl 2+ and only get 16 not 24. Also Virgin is 130Mb so no 24Mb is not an option for people looking at FTTE.

Thank you for pointing out that it is FTTE I see that BT Infinity is also just FTTE. Still 55 down and 18 up which is what it says I would get isn't bad as a back up. However BT are the only ones doing this for business customers so looks like I am stuck with them. Or carry on with my ADSL 2 for awhile.

#13 Storm

Storm

    Neowinian Senior

  • Joined: 10-August 03
  • Location: Leeds, UK

Posted 11 October 2012 - 11:12

Well of course ADSL1/2/2+ is going to be chaeper than FTTC/P
FTTC is 4 x faster, and newer technology.
Just remember when ADSL became popular, how expensive that was.

#14 Crisp

Crisp

    To infinity and beyond

  • Tech Issues Solved: 2
  • Joined: 06-May 10

Posted 11 October 2012 - 11:20

I've heard of FTTC and FTTH/P, but what the hell is FTTE? I'm sure people just make up abbreviations in their mind.

#15 OP Elliot B.

Elliot B.

    Over 12 years on Neowin

  • Tech Issues Solved: 3
  • Joined: 16-August 01
  • Location: West Midlands, UK
  • OS: Windows 8.1
  • Phone: Samsung Galaxy S4

Posted 11 October 2012 - 11:21

I've heard of FTTC and FTTH/P, but what the hell is FTTE? I'm sure people just make up abbreviations in their mind.

Fibre to the Exchange.



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