peacemf Posted November 4, 2012 Share Posted November 4, 2012 installed windows 8 on my mum's laptop she didn't have a live account, so ignored that step. Then since I couldn't use the mail/calendar etc I created an account and put it on the system yet still cant access any of those features, clicking on the store just brings up the ring or dots and that's all that happens Link to comment Share on other sites More sharing options...
Eric Veteran Posted November 4, 2012 Veteran Share Posted November 4, 2012 Are you logged in with the account that you created? As far as I know you must be in order to use the store, and those apps get their data from your Microsoft account. Link to comment Share on other sites More sharing options...
thenetavenger Posted November 4, 2012 Share Posted November 4, 2012 installed windows 8 on my mum's laptop she didn't have a live account, so ignored that step. Then since I couldn't use the mail/calendar etc I created an account and put it on the system yet still cant access any of those features, clicking on the store just brings up the ring or dots and that's all that happens You need to setup a Microsoft Account for your mum. If she already has a Hotmail or Live or Outlook account, she already has one. Without the Microsoft Account there is no 'centralized' identity for the Windows App Store to work, so if she were to buy an App, there has to be a mechanism that links it to her. Several Apps require a Microsoft Account, but it isn't a bad thing. Unlike Google, a Microsoft Account is highly secure, and you can even use your mum's current email address and NOT obtain a Hotmail/Live/Outlook email address. Link to comment Share on other sites More sharing options...
peacemf Posted November 5, 2012 Author Share Posted November 5, 2012 yeah set up a live account for her. now the log in asks for the password from the email. it does says there is new email. however still cant open the mail client or calendar, or people or news app :s Link to comment Share on other sites More sharing options...
Eric Veteran Posted November 5, 2012 Veteran Share Posted November 5, 2012 [Thread cleaned] Please post on-topic or choose another thread. Link to comment Share on other sites More sharing options...
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