Windows will not go to desktop

By Umbrello
in Microsoft (Windows)

 Share

Recommended Posts

Veteran

Shane Nokes

Posted
Posted

Yes, I have avast installed. Why?

Far be it from me to presume what another user is planning on saying, but I assume it's related to the troubles that Avast has been having of late.

They have caused all sorts of havoc on Windows 8 machines. I actually recommend staying away from them for a while until they work out their issues, especially considering that Windows 8 has a very robust AV/AM tool built right into the OS.

Mentor

Kalint

Posted
Posted

Far be it from me to presume what another user is planning on saying, but I assume it's related to the troubles that Avast has been having of late.

They have caused all sorts of havoc on Windows 8 machines. I actually recommend staying away from them for a while until they work out their issues, especially considering that Windows 8 has a very robust AV/AM tool built right into the OS.

OP has Windows 7

OP, have you tried Microsoft FixIt! http://fixitcenter.support.microsoft.com/Portal/

See if that thing finds out whats up.

Veteran

Shane Nokes

Posted
Posted

OP has Windows 7

Doh. I noted that while working with them on earlier posts, but forgot about that during this latest reply. Thanks for spotting that.

So based on that I would still say to find something other than Avast for the time being.

SafeSurf over on the Avast forums posted up the following information in this thread:

I suggest an uninstall and clean install if you are still having problems.

1. Save a copy of Avast and save it to your HDD:

Version 7.0.1456:

Avast Free AV: http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe

Avast Pro AV : http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe

AIS: http://files.avast.com/iavs5x/avast_internet_security_setup.exe

2. Download the Avast Uninstall Utility http://www.avast.com/uninstall-utility and save it to your HDD.

3. Disconnect from the Internet at this time.

4. Go into Safe Mode (hit F8 repeatedly) and run the Avast Uninstall Tool. Uninstall ALL previous versions and products of Avast you had on this machine and reboot in between each uninstall.

6. Reboot.

7. Install the newest version of Avast and reboot.

8. Get Internet access and register your copy or add the license key for Free, Pro, or AIS online.

Free ? http://www.avast.com/registration-free-antivirus.php

9. Update the Avast definitions.

I would follow things up to the point of actually uninstalling Avast, and then when you're back in to the machine install something else. I generally recommend Microsoft Security Essentials, but it's really up to you.

My point about Avast have numerous issues of late is still valid for Win7. :)

Grand Master

Detection

Posted
Posted

Yea its a service hanging, the suggestion to uninstall Avast seems to help other similar cases

Also uninstalling any Virtual Drive softwares such as Daemon tools / Virtual Clone Drive etc were suggested as possible causes

Don't quote me on this, but from what I have just read on other forums with the same error, "Computer Browser service" is not essential and can be disabled until you work out what was causing the issue, it seems that service is the cause of the black screen

Grand Master

Som

Posted
Posted

Running disk chk at the moment. Long process, seems to be taking awhile. On step 5/5. Will attempt previous suggestions if everything passes and I am back in safe mode.

back to my earlier post have you run a hard drive diagnostic, not chkdsk, see if it is the hard drive you're only gonna make things worse in the long run

Mentor

abysal

Posted
Posted

Yes, I have avast installed. Why?

I'll bet you 5 bucks it's Avast. Try this; login to safe mode and uninstall Avast. Reboot back into safe mode, confirm Avast in no more, then reboot as regular. You should no longer have a black screen and be able to login. Re-install Avast. Problem should be gone.

I had the same issue you described on 3 separate machines, after system restore roll backs and other troubleshooting, I found it was some how related to a Avast; maybe a recent update.

Veteran

Umbrello

Posted
  • Author
Posted

back to my earlier post have you run a hard drive diagnostic, not chkdsk, see if it is the hard drive you're only gonna make things worse in the long run

That's what I was running. I ran the windows check disk utility. Right click HD -> Properties -> Tools -> Check now. This automatically checks the hard drive upon reboot and will fix any errors if its finds them. Is this not enough?

Veteran

Shane Nokes

Posted
Posted

That's what I was running. I ran the windows check disk utility. Right click HD -> Properties -> Tools -> Check now. This automatically checks the hard drive upon reboot and will fix any errors if its finds them. Is this not enough?

That is a good tool, but I think that user meant to check who makes your hard drive, and then run their tool to check the hard drive for any issues.

Usually the tool made by those companies can find any issues that the tool in the OS might miss.

Grand Master

Som

Posted
Posted

That's what I was running. I ran the windows check disk utility. Right click HD -> Properties -> Tools -> Check now. This automatically checks the hard drive upon reboot and will fix any errors if its finds them. Is this not enough?

Chkdsk just checks the file system not the physical state of the hard drive, if you don't know the make of your hard drive or if the manufacturer doesn't have diagnostic software use SeaTools. Its pretty good . When running , under basic tests, select long generic. Depending on the size of the hard drive it can take a few hours to run, but I highly recommend it...

Veteran

Umbrello

Posted
  • Author
Posted

Finally back home after a rigorous day at work, and I happy to report that I am back 100%. Turns out it was an avast! service conflict, and an uninstallation quickly fixed that. Thanks to all that helped, especially those suggesting avast! as the culprit.

Grand Master

f0rk_b0mb

Posted
Posted

Finally back home after a rigorous day at work, and I happy to report that I am back 100%. Turns out it was an avast! service conflict, and an uninstallation quickly fixed that. Thanks to all that helped, especially those suggesting avast! as the culprit.

Instead of Avast! , try out Microsoft Security Essentials.

  • Lord Method Man
  • Like 1
This topic is now closed to further replies.
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.

  • Posts

    • Onkyo Dolby Atmos AV receivers are really solid deals

      By hellowalkman · Posted

      Onkyo Dolby Atmos AV receivers are really solid deals by Sayan Sen Recently we covered great deals on several soundbar models from the likes of Sony, JBL, Samsung and others for really good prices (the lowest in several months). Aside from that we also reported on the Edifier S3000MKII, a hi-fi two-way bookshelf monitor that's available for only $800. Today we bring a list of AV receivers from Onkyo that are available at great prices including the Onkyo NR7100, RZ30, and 8470 (purchase links under the specs table down below). The Onkyo TX-NR7100 and Onkyo TX-RZ30 are both 9.2-channel AV receivers designed for immersive home theater setups but they occupy slightly different tiers within Onkyo’s lineup with the RZ30 positioned as the more advanced model. The TX-NR7100 is a THX Certified 9.2-channel receiver offering up to 100 W per channel (8 ohms, 2 channels driven). It supports Dolby Atmos, DTS:X, and IMAX Enhanced formats, with flexible configurations such as 5.1.4 or 7.1.2 speaker layouts. A key highlight is its built-in Dirac Live Room Correction which should help optimize sound based on your room and its acoustics. In comparison, both models share several core capabilities though the RZ30 is geared toward enthusiasts seeking more precise calibration and system flexibility, while the NR7100 is positioned as a slightly more accessible, value-focused option with strong all-round performance. The technical specs of the RZ30 and NR7100 9.2 AVRs are given in the table below: Specification Onkyo TX-RZ30 Onkyo TX-NR7100 Power Output (FTC, 2ch driven) ~100 W/ch (8Ω, 20Hz–20kHz, 0.08% THD) 100 W/ch (8Ω, 20Hz–20kHz, 0.08% THD) Dynamic / Peak Power 9 × 170 W (6Ω, 1kHz, 1% THD, 1ch driven) 220 W/ch (6Ω, 1kHz, 10% THD, 1ch driven) Frequency Response 5 Hz – 100 kHz (+1/-3 dB) 10 Hz – 100 kHz (+1/-3 dB) THD 0.08% 0.08% Room Correction Dirac Live (full bandwidth) Dirac Live (with AccuReflex support) Immersive Audio Dolby Atmos, DTS:X, IMAX Enhanced Dolby Atmos, DTS:X, IMAX Enhanced Speaker Layout Support Up to 7.2.2 / 5.2.4 / 9.2 processing Up to 7.2.4 / 5.2.4 / 9.2 processing HDMI Inputs / Outputs 6 inputs / 2 outputs (eARC) 6 inputs / 2 outputs (Main + Sub/Zone 2) HDMI 2.1 Support 8K/60, 4K/120, VRR, ALLM, QFT, DSC, eARC 8K/60, 4K/120, VRR, ALLM, QFT, DSC, eARC Video Formats HDR10+, Dolby Vision, HDCP 2.3 HDR10+, Dolby Vision, HDCP 2.3 Streaming / Network Wi-Fi, AirPlay 2, Chromecast, Bluetooth, DTS Play-Fi Wi-Fi, AirPlay 2, Chromecast, Bluetooth, DTS Play-Fi Get them at the links below: Onkyo TX-RZ30 9.2-Channel AV Receiver: $797.00 (Sold and shipped by Electronic Expo) Onkyo TX-NR7100 9.2-Channel AV Receiver: $699.00 (Sold and shipped by Adorma) Onkyo TX-8470 2 Ch Stereo Receiver: $449.00 (Sold and Shipped by Adorma) Good to know This Amazon deal is U.S. specific, and not available in other regions unless specified. We only use first-party seller links or authorized dealer links (at the time of article publishing); ensure that you purchase from such links only. Check out Today's Deals on Amazon | or our recent tech deals. Become a Prime member (for Students or SNAP) via Neowin Get Prime Access - Prime for half price (for qualifying Medicaid, EBT, SNAP) Subscribe to Prime Video, Audible Plus, Music Unlimited or Kindle Unlimited via Neowin As an Amazon Associate, we earn from qualifying purchases.
    • The Trump administration doesn't want you to use OpenAI's GPT-5.6 without its approval

      By ad47uk · Posted

      A different thing with Russia. When you say is it better, depends on things. It is better that we don't have the E.U making rules and laws that have nothing to do with them. Is the trading part better? No, that is really mucked up, but then we knew that was going to happen and we would have make agreements, like we do with other parts of the world. Freedom of movement is certainly better, but could be improved, we still need more control over our borders. do you live in the U.K?
    • The Trump administration doesn't want you to use OpenAI's GPT-5.6 without its approval

      By ad47uk · Posted

      So what am I quoting from them? I never listened to what Farage or his cronies said. I wanted the U.K to leave the E.u years before the referendum and it had nothing to do with Farage and his cronies. So what country do you live in? Did we work much better together? We were always at logger heads with the E.U because we disagreed with them so much. Maggie was always on at them. I would have thought the E.U was glad to get rid of us as we stopped the integration or made it a two tier. Now without us they can integrate more. I would not have voted out if it was just a trading block and we can still work together on somethings.
    • MPC-BE 1.9.0

      By Copernic · Posted

      MPC-BE 1.9.0 by Razvan Serea Media Player Classic - BE is a free and open source audio and video player for Windows. Media Player Classic - BE is based on the original "Media Player Classic" project (Gabest) and "Media Player Classic Home Cinema" project (Casimir666), contains additional features and bug fixes. The BE mod (Black Edition Mod) is a skinned version of Media Player Classic Home Cinema, much better looking than the plain old MPC. MPC-BE 1.9.0 changelog: Splitters Fixed crashes in some situations. AudioSplitter Added support for the RF64 format. Fixed reading of channel layout for some WavPack files. Added support for ID3 tags for Wave64 files. Unknown Wave64 chunks are now ignored. AviSplitter Added support for 'y408' video. Improved support for 'HEVC' video. FLVSplitter Added support for VVC video. MP4Splitter Improved handling of corrupted files. MatroskaSplitter Expanded support for V_UNCOMPRESSED video codecs. Fixed support for frame rotation (ProjectionPoseRoll). Improved support for "V_MS/VFW/FOURCC / HEVC". MpcDvdVideoDecoder Fixed conversion to YUY2. Fixed display of menus for some DVD-Videos. RoQVideoDecoder Output in NV12 and YV12 formats is allowed. Full range is used. MPC Video Decoder RGB32 format will be output as a top-down bitmap by default. Added support for the "IID_MediaSideDataDOVIMetadataV2" interface. Removed support for the deprecated "IID_MediaSideDataDOVIMetadata" interface. Fixed retrieving the name of the video adapter when using NVDEC. Fixed crashes in some situations. MPC Video Converter Added support for AYUV video format. MpcAudioRenderer Improved input format validation. Optimized retrieval of supported formats for exclusive mode. Added the "Keep audio device active when paused" setting. Fixed crashes and freezes in various situations. Subtitles Added the ability to open the properties of an external subtitle renderer in the "Subtitles" settings panel. Fixed external subtitle connections for VSFilter. Fixed a crash when rendering PGS/SUP subtitles when using AVX2. YouTube Improved support for yt-dlp. The built-in YouTube parser is no longer used. Player The HTTP read strategy has been changed. If the playlist contains one entry, more key combinations can be used to control the player (jump through chapters, adjust volume). Improved support for reading ASX playlists. The translation of the MediaInfo report for Chinese, Korean and Japanese has been removed. Added blocking of 32-bit filter "PICVideo Lossless JPEG Decompressor" (pvljpg20.dll), because it crashes. Added blocking of the system filter "AVI Decompressor", which will eliminate the crash of VFW codecs. Fixed a rare crash when using the "/slave" key. Fixed a crash when getting a list of fonts for OSD. Added the ability to load an external audio file using hotkeys. Fixed opening a network path starting with \?\UNC. The "Determine duration when adding" playlist setting now works for YouTube video URLs. The "Online media services" settings panel has been redesigned. Added a "Merge files using FFmpeg" option to the file saving dialog. This option is activated when playing multiple streams obtained using yt-dlp. Added loading of local .dpl playlists ("DAUMPLAYLIST"). Fixed a hang when the user closes the player during the URL opening process. Various interface fixes. Installer Updated MPC Video Renderer 0.10.5. Updated MPC Script Source 0.2.17. Added MPC Image Source 0.3.6. Translations Updated Japanese translation (by tsubasanouta). Updated Chinese (Traditional) and Dutch translation (by beter). Updated Romanian translation (by Andrei Miloiu). Updated Hungarian translation (by mickey). Updated Turkish translation (by cmhrky). Updated German translation (by Klaus1189). Updated Chinese (Simplified) translation (by wushantao). Updated Italian translation (by mapi68). Updated Korean translation (by Hackjjang). Updated Chinese (Traditional) (by udfbe). Updated libraries dav1d 1.5.3-6-g04b69f9; ffmpeg n8.2-dev-1857-g4653e68aab; libpng git-v1.6.55-9-g7d52a8087; Little-CMS git-lcms2.18-26-gf739cda; MediaInfo git-v26.05-38-g702c9b7fd; ZenLib git-v0.4.41-91-g073f297; zlib 1.3.2. Download: MPC-BE 64-bit | Portable MPC-BE 64-bit | ~20.0 MB (Open Source) Download: MPC-BE 32-bit | Portable MPC-BE 32-bit Link: Media Player Classic - BE Home Page Get alerted to all of our Software updates on Twitter at @NeowinSoftware
    • Apple reportedly looks to blacklisted Chinese memory chips as RAM prices climb

      By Karthik Mudaliar · Posted

      Apple reportedly looks to blacklisted Chinese memory chips as RAM prices climb by Karthik Mudaliar Image via Apple Apple is reportedly trying to get a clearance from the Trump administration to buy memory from ChangXin Memory Technologies (CXMT) to get some relief from soaring DRAM prices. As per a report by the Financial Times, Apple approached the Commerce Department more than a month ago and also spoke to other officials and allies in Washington. For starters, CXMT is a company that's already been placed on the Pentagon's list of Chinese military companies. The Chinese company is the country's top DRAM maker. For Apple, the timing is certainly awkward but not surprising. Tim Cook had recently warned that Apple would have to raise prices because AI companies are buying up large amounts of memory for data centers, and just like that, Apple raised MacBook and iPad prices. Micron also recently revealed that customers have committed billions of dollars to secure memory supply years in advance, which shows us how aggressive securing infrastructure has become. This gives suppliers such as Samsung, SK Hynix, and Micron more leverage, while pushing hardware makers to look for alternatives. CXMT is one of those alternatives, but not the simplest one. Apple has spent many years trying to diversify parts of its supply chain away from China, especially for final assembly, while still depending heavily on Chinese manufacturing and suppliers. Even domestic brands from China are moving towards CXMT and YMTC instead of relying on Samsung, Micron, and SK Hynix. For Apple, though, it would invite more scrutiny than local Chinese companies. For now, this is more like a lobbying effort rather than a confirmed supply deal. There's no official statement from either of the parties. What is clearer, though, is the pressure behind such a request. AI demand has certainly made hardware a bottleneck, and companies are trying everything they can to bring things back to normal, even if that means making politically sensitive choices. Source: Financial Times

  • Recent Achievements

    • Week One Done
      flexorcist earned a badge
      Week One Done
    • One Month Later
      Woland13 earned a badge
      One Month Later
    • Week One Done
      Woland13 earned a badge
      Week One Done
    • One Year In
      bernmeister earned a badge
      One Year In
    • Week One Done
      Scoobystu earned a badge
      Week One Done

  • Popular Contributors

    1. 1
      +primortal
      493
    2. 2
      +Edouard
      227
    3. 3
      PsYcHoKiLLa
      148
    4. 4
      Steven P.
      75
    5. 5
      FloatingFatMan
      70
    Show More

  • Tell a friend

    Love Neowin? Tell a friend!