Cant restore/re-install windows vista


Recommended Posts

This is a long shot but here goes..

I've been given a Dell Inspiron 5745 to fix, it had strange behaviour in Windows, black screens, crashing etc.. he had a couple of viruses i cleaned it up, gave it back, he brought it back saying it wasn't working properly..

I booted it up and it was taking forever, then explorer was crashing and lots of other weird things, straight away i thought the hdd was dying so i ran a disk check.. it passed.

i ran a DELL hardware diagnostics test, everything passed.

since then i can't boot into windows, it's a black screen with a blinking cursor, it gets past the dell BIOS screen and wont go any further.

i put removed the drive and installed it as a secondary disk in a PC, i backed up all data and put it back in the laptop.. still nothing.

i've googled 'dell Inspiron black screen blinking cursor' and loads of people have the issue, and only fix was reinstalling windows.

so i've popped in a windows vista disk, booted from it... when it gets to the screen to choose a drive i deleted the OS partition, created a new partition and click next, but get an error:

"Windows is unable to find a system volume that meets its criteria for installing"

What the hell does this mean?

The HDD is a Samsung Spin Point.

I'm really stuck, the HDD is fine, it has no errors, system passes all tests... it just seems it's decided it doesn't want to be compatible anymore?

Any suggestions at this point?

The Dell hardware diagnostics are only a step up from nothing as regards quality of diagnosing issues.

I would recommend grabbing the actual Samsung utility for checking the hard drive, and Memtest86 the RAM.

BTW the utility for Samsung drives is made by Seagate for some reason, and can be found here: http://www.seagate.com/support/downloads/seatools/

The Dell hardware diagnostics are only a step up from nothing as regards quality of diagnosing issues.

I would recommend grabbing the actual Samsung utility for checking the hard drive, and Memtest86 the RAM.

BTW the utility for Samsung drives is made by Seagate for some reason, and can be found here: http://www.seagate.c...loads/seatools/

I've just tried the samsung utility, it came back OK.

I'm fairly confident the disk is OK. i booted from vista disk, clicked repair your computer, the OS wasn't listed.. it says if your OS is not listed please load drivers, i click this and i can browse the entire disk, which has the dell recovery partition and the empty partition i created, both accessible no problem, just not in setup.

I've googled i can boot with WinPE and load the recovery partition and install it that way with something called ImageX?

booted into the command prompt and ran:

C:\Tools\imagex /apply C:\dell\Image\Factory.wim 1 D:\[/CODE]

Progress: 0%

Error restoring image.

The system cannot find the path specified.

If i try and go onto the D:

The volume does not contain a recognised file system.

Please make sure that all required system drivers are loaded and that the volume is not corrupted.

Stupid question, and I think I already know the answer...but have you tried F8 right after the BIOS screen to access the advanced options, and then went into the repair feature and told it to reload from the DataSafe local backup?

I can't get that far. pressing F8 does nothing, i'm left with a blinking cursor on a black screen.

I can however boot from cd, and press F8 which brings me to the advanced options, it offers no option to restore, just the standard safe mode, safe mode with networking etc..

So basically i should just take a hammer to it? ok. :rolleyes:

(seriously would if it was mine)

I've googled the issue and it's widespread with Dell laptops, ****es me off so much.

off topic

I've got 40 brand new HP PCs that crash when they fall asleep, HP support are useless and there's nothing available to fix it.

We bought 20 off them after the first 20, almost a year later.. same PC, same issue... and it was much further down the supply chain.

All of them decided to download a windows update yesterday that has thrown the computers into a restart loop.

hate windows.

Well Samsung drives are pretty crap to be honest. I don't know why Dell uses them.

Weird that all those machines would be stuck in a restart loop...if anything that actually points more to the machines in my opinion...something common (besides Windows) that is causing it.

What version of Windows and which HP machines are they?

That is because Hard Drives, RAM, Screen comes from Samsung ;)

I'm fine with the screens, but they are balls when it comes to making reliable hard drives.

RAM I'm on the fence...as I think I've had some Samsung in OEM systems...but never anything I'd buy myself for a PC.

I'm fine with the screens, but they are balls when it comes to making reliable hard drives.

RAM I'm on the fence...as I think I've had some Samsung in OEM systems...but never anything I'd buy myself for a PC.

For the year I had a 150 GB HDD from Samsung, 2 GB they worked nice. Never had problems.

But wanted more space and RAM so I replaced them both. On the other hand, the screen has kept up nicely for 4 years :p

depending on what os they are running (probably 7) several updates can cause restart loops check this out

http://www.<< spam >>/windows-updates-activation/219879-windows-update-kb2639308-causes-infinite-startup-loop.html

i searched google for 'restart loops caused by windows update'

What version of Windows and which HP machines are they?

HP Pro Slimline 3300 SFF Windows 7 x64. i3 machines with 4gb ram run beautifully, they are compact and silent.. which why we use them, but sometimes they'll fall asleep and never wake up :( i've never been able to find a solution.

Now today they are all just restarting, it says configuring updates, gets to 100%, restarts, then does the same again, haven't had chance to look at it yet.

I'm fine with the screens, but they are balls when it comes to making reliable hard drives.

RAM I'm on the fence...as I think I've had some Samsung in OEM systems...but never anything I'd buy myself for a PC.

Are they run my Seagate now or something? all searches for drivers sent me to Seagate.

Are they run my Seagate now or something? all searches for drivers sent me to Seagate.

I'm not entirely sure. I didn't dig too deep.

Personally I stick with Western Digital and don't run into this issue. I also generally call up if I'm having a system built by an OEM and request they use WD drives, even if it means charging extra.

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • I've been on Deezer for over a decade, but glad that Tidal joined them in fighting AI slop. Can't stand such takes as Spotify's: "Spotify's CEO recently pushed back against listeners who call AI music "slop," urging people to stop using the term and instead embrace the creative potential of AI music."
    • “Could” … in the IS the healthcare is run by insurance companies that make indecent profits denying basic treatments to people that are paying money for nothing. Besides, where are all the Trump epigones who were stating that the tariffs were going to paid by foreign companies and not the US citizens? …
    • Microsoft Teams gets smarter at spotting sneaky meeting bots by Usama Jawad Microsoft Teams is set to receive a couple of new features soon, including a dedicated Recap app and a rather controversial location tracking functionality. The Redmond tech giant has also explained how it has made online communication and collaboration a lot more performant this year. Now, the company has detailed more secure bot admission mechanisms, as first reported by us in March 2026, and now available in Teams. As the use of AI has expanded across enterprise environments, Microsoft has begun allowing users to integrate bots into their meetings for various tasks, such as note-taking. While this has a tangible productivity benefit for users, Microsoft has highlighted how misconfiguration has allowed bots to join meetings that they shouldn't. This has created security and privacy risks, which Microsoft is now combating using a new Teams admin policy that allows organizers to control how external bots access meetings. Admins can leverage a policy called Manage external bots and their access to meetings. The default configuration is "When detected, require approval before joining", which places detected bots in a lobby before they are explicitly admitted into the meeting. The other option disables the experience. Microsoft has also requested admins to only allow organizers and co-organizers to manage access to a meeting, so that other people don't randomly allow bots into meetings. Teams will now be able to leverage infrastructure signals to intelligently detect and distinguish between bots and humans. Microsoft will soon also trial a registration experience for independent software vendors (ISVs) to build a system that registers a bot with Microsoft, so it is marked as a "known" bot. Teams will also categorize bots as trusted and suspected threats so that organizers can quickly identify which bots they want to allow into a meeting. Additional safeguards to block accidental admission of a bot into a meeting include: No one-click Admit option for identified bots Confirmation prompts when admitting participants that include bots Warnings when organizers choose Admit all, and bots are included Microsoft has begun rolling out this experience, and it will be retiring the current CAPTCHA verification implementation. In the future, the company plans to roll out new capabilities like allow-lists, organization-wide policies, admin reports, audit logs, and more granular controls.
    • With the current hardware prices Microsoft should lift the restriction. Then if you have the correct TPM then allow you to use X feature, if you don't have the correct TPM then don't but still actually let you run windows. 11. With a disclaimer during install that X features would be unavailable.
    • It's good for recycling of course. But commence inflation of a second hand RAM bubble and price gouging on DDR 4 inventory in 3... 2... 1...
  • Recent Achievements

    • Reacting Well
      NovaEdgeX earned a badge
      Reacting Well
    • Week One Done
      NovaEdgeX earned a badge
      Week One Done
    • One Year In
      BA the Curmudgeon earned a badge
      One Year In
    • Conversation Starter
      rosiecharles earned a badge
      Conversation Starter
    • First Post
      KMilenkoski1202 earned a badge
      First Post
  • Popular Contributors

    1. 1
      +primortal
      538
    2. 2
      +Edouard
      266
    3. 3
      PsYcHoKiLLa
      151
    4. 4
      Steven P.
      98
    5. 5
      macoman
      66
  • Tell a friend

    Love Neowin? Tell a friend!