Small issue with USB2 device running on USB3...


Recommended Posts

Hey All,

I have an old flatbed scanner that is powered by USB2. Sadly it is not compatible with Windows 7, so because i have Windows 7 Ultimate, i have installed Windows XP Mode.

However when the scanner is plugged into a USB3 port on my PC (I only have USB3 Ports) the Windows XP Mode will not attach the scanner, it says device error.

What i have done at the moment is used an onboard USB2 connector to plug in a USB2 extension cable, one of these basically...

backio.jpg

In an ideal world though, the scanner would be able to work connected to a USB3 Port, is there a certain USB3 driver i can download or update so it works with older devices better? or is it because the scanner is USB Powered, the voltage on USB3 is different?

Any help would be great,

Thanks all!

Merry Christmas :)

32-bit drivers should work in 64-bit, no?

Nope. Drivers are not like programs.

I had an older scanner that I wanted to use with 7, and whenever I would try to install the 32bit drivers, the computer would yell at me and demand 64bit drivers, even though they didn't exist.

I've used 32bit drivers on 64bit os's and they have worked. Also many Vista drivers will work on 7. I have had to do this with devices at work not officially supported. Also I am sure a quick google search will give you drivers.

Sadly the 32bit driver doesnt work on my 64bit system, i have tried getting it working many times but it just isnt compatible on each driver file i select in that Win7-32bit download.

The actual software used to scan the documents works... and that IS 32bit. However that is software.... its the actual driver thats 32bit aswell and that cannot work on 64bit.

wam58.png

At work I have nothing but problems running USB 2 devices on USB 3 ports. 90 0percent of the time I get blue screens when you plug ina USB 2 devices into the USB 3 port. These are ivybridge based dell machines with all of the latest drivers.

There are instances where 32-bit drivers are incompatible with 64-bit OS. A lot of instances actually. So no, you're not correct. Vista 64-bit drivers can also be flakey on 7/8.

Actually its most instances. Installing 32-bit drivers on a 64-bit system is NEVER good advice.

But when you are left with no choice, that is your last chance in seeing any improvement. It works or it doesn't, not like it's going to blow up.

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • As someone who isn't in the EU what is all this gatekeeper stuff about anyways?
    • The data center gold rush has tossed all forms of sensibility and reasoning right out of the window. The craziest part being that AI infrastructure isn't driven by consumer demand. It's being driven by manufacturers to force AI onto the market, consumers be damned.
    • Apple has not said whether the new prices are temporary ..... LOL.... These are the new prices peeps, because they will still sell them. Everybody will get used to the price hike = more Profit!
    • EU says AWS and Microsoft Azure should be treated as DMA gatekeepers by Pradeep Viswanathan Under the European Commission's Digital Markets Act (DMA), a company is presumed to be a gatekeeper if it meets certain quantitative thresholds. However, the Commission can still investigate and designate a company even if it does not meet the numeric thresholds, provided the service has a major market impact. The European Commission launched its investigations into AWS and Azure on November 18, 2025, to address unfair or anti-competitive practices in the cloud sector. Today, the European Commission has informed Amazon and Microsoft of its preliminary view that their cloud computing services, AWS and Azure, should be designated as gatekeepers under the DMA. The EC highlighted that Amazon Web Services (AWS) and Microsoft Azure are the largest and second-largest cloud computing services in the European Union. Both of these platforms act as important gateways between businesses and their customers in the EU. The EC further mentioned that AWS and Azure have reached significant turnover, built large and entrenched user bases, and benefit from high switching costs and customer lock-in. Furthermore, their operational capacity and investments appear to have outpaced those of competitors. Teresa Ribera, Executive Vice-President for Clean, Just and Competitive Transition, said the following: It is important to note that the findings are preliminary and do not decide the final outcome. Amazon and Microsoft can now review the findings and respond to the Commission. However, if the Commission confirms its preliminary findings, it will formally designate Amazon and Microsoft as gatekeepers for AWS and Azure. Once designated, Microsoft and Amazon will have six months to bring their cloud services into full compliance with the DMA’s rules and regulations.
    • will EU users be getting the extra 1yr update for free again?
  • Recent Achievements

    • First Post
      kinowa earned a badge
      First Post
    • Rookie
      krychek57 went up a rank
      Rookie
    • Grand Master
      Jaybonaut went up a rank
      Grand Master
    • One Year In
      Philsl earned a badge
      One Year In
    • Dedicated
      Scoobystu earned a badge
      Dedicated
  • Popular Contributors

    1. 1
      +primortal
      436
    2. 2
      +Edouard
      168
    3. 3
      PsYcHoKiLLa
      133
    4. 4
      Xenon
      76
    5. 5
      Michael Scrip
      75
  • Tell a friend

    Love Neowin? Tell a friend!