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Using Waterfox 16.0.1 today while I was browsing I noticed that this share bar was down in the bottom right corner in every window. I checked all the addon's, nothing new there. I have not installed any new programs, and I checked the stylish scripts as well as greasemonkey scripts, and there are not any new ones in there either. Does anyone have any idea where this came from and/or how to remove it?

post-243659-0-45311500-1357683064.png

Edit: I loaded Waterfox in safe mode and it disappears

You could probably hit the 'alt' key then view- toolbars...then customize and try dragging it out from the bar.

I just checked that and none of those buttons are in the toolbar customize.

Or reboot.

I've been to a lot of mysterious bars ...

I have and I am sure you have hum...

OK, so I found this mysterious script attempting to run from a website io40.com which I can not find any information about, if I mark it as untrusted in noscript it does not show up.

There's been a modification to the browsers configuration data (about:config in Firefox).

I had a similar issue on a friends laptop. They previously had Avast installed, and must have downloaded an installer from the net that also prompted them to install AVG. I am not sure if the AVG that installed was a legitimate version - it changed the home page in all browsers to it's own AVG search page, and the only way to change back to the users default home page was to reset the browser. Home page settings in the browsers standard settings/preferences panel had no effect when changed. Navigating to google.com.au also re-routed to this AVG search site (in all browsers)!

I think resetting the browser is the only way you're going to fix this (but you could also search through about:config yourself). Remember to back up your profile first!

Thanks to whomever deleted my post ... :rolleyes:

I had the same bar show up.

I found this about a similar name: http://www.firewhois.../whois/io30.com

I followed jnelson's clue, and went to Firefox Options, both Content & Privacy tabs.

I added www.io40.com to the Blocked lists.

It has now disappeared from Firefox 17.x ...

post-37120-0-64258900-1357741305.png

Have you checked in your profile folder to see if anything recent has shown up? There's an article at http://mzl.la/NYhKHH that explains how to find it. It looks like either something another application threw in there or possibly a drive-by. You mentioned AVG and Hum's screenshot indicates he's using it as well.

^ Thanks.

I use AVG too.

But I am using the regular Firefox 17.x -- whereas jNelson is using Waterfox 16.x.

I don't know how much of a difference there is between the two.

My bar did not show up until this morning.

I did not have it all yesterday, or last night.

Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:12:00, on 1/9/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16457)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Hard Disk Sentinel\HDSentinel.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\PROGRAM FILES (X86)\KODAK\AIO\STATUSMONITOR\EKStatusMonitor.exe
C:\Program Files (x86)\MiserWare\Granola Personal\granola.exe
G:\Install\Volume2\Volume2.exe
C:\Program Files\CrashPlan\CrashPlanTray.exe
C:\Users\Jon\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\APC\PowerChute Personal Edition\apcsystray.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 2.0\avp.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Alternative Flash Player Auto-Updater\Alternative Flash Player Auto-Updater.exe
C:\IDrive\IDriveETray.exe
C:\IDrive\IDriveEBackground.exe
C:\Users\Jon\AppData\Roaming\KoshyJohn.com\MemClean\MemClean.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
D:\Web Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.claro-search.com/?affID=116695&tt=4612_6&babsrc=HP_ss&mntrId=fab0d94e000000000000000129a7998e
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: (no name) - {0D778FDC-FAD7-4B1D-AB88-7A76A562D65C} - (no file)
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - (no file)
O4 - HKLM\..\Run: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 2.0\avp.exe"
O4 - HKLM\..\Run: [P17RunE] RunDll32 P17RunE.dll,RunDLLEntry
O4 - HKLM\..\Run: [Display] C:\Program Files (x86)\APC\PowerChute Personal Edition\DataCollectionLauncher.exe
O4 - HKLM\..\Run: [EKStatusMonitor] C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKStatusMonitor.exe
O4 - HKLM\..\Run: [Conime] %windir%\system32\conime.exe
O4 - HKCU\..\Run: [Granola] "C:\Program Files (x86)\MiserWare\Granola Personal\granola.exe"
O4 - HKCU\..\Run: [IDriveE Startup] "C:\IDrive\IDrvieEStartup.exe" Hide
O4 - HKCU\..\Run: [StartMenuX] C:\Program Files\Start Menu X\StartMenuX.exe
O4 - HKCU\..\Run: [Memory Cleaner] C:\Users\Jon\AppData\Roaming\KoshyJohn.com\MemClean\MemClean.exe boot
O4 - HKCU\..\Run: [Volume2] G:\Install\Volume2\Volume2.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: Dropbox.lnk = C:\Users\Jon\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Startup: IDrive Tray.lnk = C:\IDrive\IDriveEReg2ini.exe
O4 - Startup: VIIVO.lnk = C:\Program Files (x86)\VIIVO\ui\viivo.exe
O4 - Global Startup: Alternative Flash Player Auto-Updater.lnk = C:\Program Files (x86)\Alternative Flash Player Auto-Updater\Alternative Flash Player Auto-Updater.exe
O4 - Global Startup: APC UPS Status.lnk = C:\Program Files (x86)\APC\PowerChute Personal Edition\Display.exe
O4 - Global Startup: CrashPlan Tray.lnk = C:\Program Files\CrashPlan\CrashPlanTray.exe
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 2.0\ie_banner_deny.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Free YouTube Download - C:\Users\Jon\AppData\Roaming\DVDVideoSoftIEHelpers\freeytvdownloader.htm
O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\Jon\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted IP range: http://192.168.1.1
O15 - ESC Trusted IP range: http://192.168.1.1
O16 - DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} (Creative Software AutoUpdate Support Package 2) - http://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab
O16 - DPF: {E705A591-DA3C-4228-B0D5-A356DBA42FBF} (Creative Software AutoUpdate 2) - http://ccfiles.creative.com/Web/softwareupdate/su2/ocx/20015/CTSUEng.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/ocx/110926/CTPID.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3CEF91AF-3576-4CA1-9DCC-772780EB0245}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\..\{3CEF91AF-3576-4CA1-9DCC-772780EB0245}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS2\Services\Tcpip\..\{3CEF91AF-3576-4CA1-9DCC-772780EB0245}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS3\Services\Tcpip\..\{3CEF91AF-3576-4CA1-9DCC-772780EB0245}: NameServer = 208.67.220.220,208.67.222.222
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: APC Data Service - Schneider Electric - C:\Program Files (x86)\APC\PowerChute Personal Edition\dataserv.exe
O23 - Service: APC UPS Service - Schneider Electric - C:\Program Files (x86)\APC\PowerChute Personal Edition\mainserv.exe
O23 - Service: Kaspersky Anti-Virus Service (AVP) - Kaspersky Lab ZAO - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 2.0\avp.exe
O23 - Service: CrashPlan Backup Service (CrashPlanService) - CrashPlan - C:\Program Files\CrashPlan\CrashPlanService.exe
O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
O23 - Service: CryptoStorage control service (CSObjectsSrv) - Infowatch - C:\Program Files (x86)\Common Files\InfoWatch\CryptoStorage\ProtectedObjectsSrv.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
O23 - Service: DiskBoss Service - Unknown owner - C:\Program Files\DiskBoss\bin\diskbsa.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Granola PM Manager - Unknown owner - C:\Program Files (x86)\MiserWare\Granola Personal\GranolaManager.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: IDriveE Service - Pro Softnet Corporation - C:\IDrive\IDriveE Service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Kodak AiO Network Discovery Service - Eastman Kodak Company - C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe
O23 - Service: Kodak AiO Status Monitor Service - Eastman Kodak Company - C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: Ma-Config Service (maconfservice) - Unknown owner - C:\Program Files\ma-config.com\x64\maconfservice.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: O&O CleverCache  (O&O CleverCache) - O&O Software GmbH - C:\Program Files\OO Software\CleverCache\ooccag.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Common Files\Raxco\Shared\PDEngine.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: Soluto Launcher Service (SolutoLauncherService) - Soluto - C:\Program Files\Soluto\SolutoLauncherService.exe
O23 - Service: Soluto PCGenome Core Service (SolutoService) - Soluto - C:\Program Files\Soluto\SolutoService.exe
O23 - Service: Print Spooler (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

--
End of file - 12505 bytes

I really do not see anything odd in this report. Also to clear something up: I do not use AVG, I never have used it, I am using Kaspersky Pure, Waterfox used to come with the AVG stuff bundled, but that has been discontinued.

^ Thanks.

I use AVG too.

But I am using the regular Firefox 17.x -- whereas jNelson is using Waterfox 16.x.

I don't know how much of a difference there is between the two.

My bar did not show up until this morning.

I did not have it all yesterday, or last night.

I think everything from release to experimental builds uses %APPDATA%\Mozilla\Firefox as the profile directory.

@jnelson: Did you run HJT as administrator? There are a bunch of "file missing" warnings in your log.

Uh, it looks like the built in "bookmarks toolbar"

view/toolbars/bookmarks toolbar - uncheck last one.

I should point out that I use wf 16.01, with the bookmarks toolbar enabled...

I do not install or use any toolbars.

I have updated to Firefox 18.

Ran a malware scan. Removed 8 things.

Did an Error check.

All clear. :)

I think everything from release to experimental builds uses %APPDATA%\Mozilla\Firefox as the profile directory.

@jnelson: Did you run HJT as administrator? There are a bunch of "file missing" warnings in your log.

Yes I did. ran it twice just to make sure.

Ran a virus scan and a MWB on it, nothing pops up.

Now this is odd, I have the address blocked via noscript and that works just fine (for FF), however, it still shows up in IE and Chrome. I attempted to add the address to the host file but that does not seem to work. Also as noted before: I did run a virus and malware scan and nothing shows up, but something has taken over IE's default start page (see screenshot)

post-243659-0-47493500-1358256534.png

I have checked the installed programs and can not locate anything with the name claro search. According to a search online, Claro search is malware, and that I can uninstall it from the control panel (which is not there) and then I can restore IE to default setting from internet options, which I did and it did not fix the issue.

^ I would temp. install and run Adw-Cleaner.

Did you look at the Task Manager processes running when 'claro' pops up ?

You should be able to see an odd program, find it, and Delete.

http://malwaretips.c...o-search-virus/

Claro Search is an adware program that has changed your browser home page and default search engine to claro-search.com. Apart from this unwanted changes, Claro Search has added a useless toolbar on your browser and whenever your are doing a search,it will display on the first search results their own ads.

Claro Search got on your computer after you have installed another program that had bundled in their installer the Claro Search.

You should always pay attention when installing software because often, a software installer includes optional installs, such as this Claro Search. Be very careful what you agree to install. Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don?t trust.

^ I would temp. install and run Ad-aware.

Did you look at the Task Manager processes running when 'claro' pops up ?

You sholud be able to see an odd program, find it, and Delete.

http://malwaretips.c...o-search-virus/

You use/recommend Ad-aware and AVG? What, did you stop updating your programs in 2006? Both are junk now. Use MalwareBytes and ComboFix to scan. Then ditch AVG and use MSE or Avast.

You use/recommend Ad-aware and AVG? What, did you stop updating your programs in 2006? Both are junk now. Use MalwareBytes and ComboFix to scan. Then ditch AVG and use MSE or Avast.

I have MWB and Kaspersky Pure. I have run both on the OS drive and nothing pops up. Hum- When I have IE open there is no claro process running. So I have no clue where this is coming from.

^ This site does a pretty thorough explanation of getting rid of Claro:

http://malwaretips.c...o-search-virus/

As I quoted above, Claro could have installed as part of some other program.

Look at what programs you may have recently added.

And Adw-Cleaner seems to be a good detection and removal proggy.

This topic is now closed to further replies.
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Carefully unpacking the two boxes took around 15 minutes because almost everything is wrapped in plastic and protective foam; the chair assembly itself took around an hour. I say in the above assembly steps to take note of the orientation, because it's not obvious which way around the bottom portion of the armrests go, and although there is an L and R on the bottom of the armrests, it also wasn't clear from the instructions which was actually left or right, facing the chair, or in the seated down orientation? Anyway, I ended up putting the bottom portions on the wrong sides, and after securing one of the armrests, I discovered that although it was on the correct side, the armrest base could rotate a full 360°, but not when bolted to the chair, so I had to remove it, rotate it, and then bolt it back on. Truly an Ikea experience! Also, to complicate things further, although all the parts are labeled from A to X (yes, that's 24 parts) unhelpfully, these letters do not appear on the parts themselves or the package with the bolts, screws, and washers. There's also a pair of protective gloves in the box, but I think they were made for much smaller hands than I have. Even my friend, who is 5.1, had difficulty putting them on. Once assembled, I needed to sit down. Anyway, as I said, it looks quite similar to my Herman Miller. And here is the back of it. If you look at the product page and on Amazon, it seems like a lot of thought has gone into the chair itself and what it's capable of, but there is no mention at all about the castors, and this is an area where I think the chair trips up quite quickly. I found it difficult to move the chair in any direction. I asked a friend who came to visit me earlier this week to test my findings, and she said that the wheels were "no good," so it definitely isn't just me. I am 6'2 myself and a big guy, I work from home and gained a few pounds from mostly staying in and the hell away from other people. However, the Doro C300 Pro V2 is rated for up to 150kg (330lbs), which in my case is used well within its max rating. Ergonomics The number of adjustments you can make, right up to setting it in nap mode — which I haven't fully tested yet — is what you'd expect from a premium chair. Yes, you can go up and down (max 7.5 cm adjustment), rock back and forth (with tilt adjustment), and lock the chair between three stages of 105°, 120°, 135°, which is not quite as flat as the AndaSeat I tested at 160°. Some thought has also gone into the "8D" armrests, too, which are cushioned but quite firm; you'll only know it if you press hard into the PU-covered tops, which give about half a centimeter, but it's enough to ensure your skin won't get awkwardly stuck to it in warmer (or sweatier) conditions. It almost feels like plastic and is very easy to keep clean. However, the armrest positions move far too easily, and I am not sure what that "elbow" function is. Maybe it is good for a short person with short arms, anyway, I never used it and kept it flat at all times. There are eight levels of adjustment for the armrests, they are: backwards, forwards, swing left/right, height up and down, tilt, and 360° rotation, which can be handy for desk clearance. As I said, the armrest pads shift far too easily, which could give off an ergonomic vibe, but who wants the armrest sliding when you are shifting weight? The height adjustability does lock into place when lifting and adjusting. Comfort This is ultimately what it boils down to at the end of the day, right? Quite a lot of reviews praise the comfort of this chair, and I don't disagree that the mesh seating is quite comfortable. I am used to the material from my daily Herman Miller. However, the backrest cannot be locked into place, and this is actually a feature; as you shift or recline yourself on the chair, the backrest moves with your body. It took some getting used to. The lumbar gives ample support, but I would have preferred an adjustable one built into the seat base, as this causes the backrest to move up and down at will. Again, as with my previous chair review, this chair is also rated for tall people, but nowhere in the product documentation does it say how tall. Being 6'2 myself, I'm happy to say that the backrest is tall and wide enough, and thought has been given to being able to adjust the neck rest, but as others have mentioned in their reviews, people as tall as 6.2ft is about the limit for the neckrest. Conclusion What I didn't like The footrest is rated for 15kg (33 lbs), which to me seems a bit light, and after looking online, it seems like a chair footrest for adults must be at least twice that rating. In all honesty, they are just hollow metal tubes, so it is not recommended to let a kid sit on them. I also feel like it doesn't really go out far enough for my height, so that kind of puts the dampener on me being able to use it regularly. I'll just have to continue to use my subwoofer as a footrest! I do not like the armrests being able to shift around as easily as they can, and they are a little too forward-positioned in the chair to comfortably sit close to my desk, because even in the lowest height position, they don't allow me to go under the desk like is possible with my Herman Miller. I also feel like this chair could have been delivered partially constructed, especially the armrests on the seat, and why the aluminum base wasn't already pre-constructed (without the castors) is baffling, considering it would have fit in one of the two boxes that way. The instructions also need to be clearer. On the pamphlet, there's an A to X listing (which is also used in the steps), but none of the physical parts use this lettering system! What I did like I'll be honest, I haven't used it for very long, just one week, and seating comfort is subjective after all! Any spills wiped straight off it, the stitching, and the lines look great, not a fray to be seen or stitch out of place. It looks kind of cool, too. My favorite feature of these seats is the nap mode. While you're not lying completely flat, it leans far back enough to make you easily doze off after a heavy gaming or working session. Overall, this chair offers plenty of comfort features. The MSRP does vary quite a bit depending on the region, at £549.99 in the UK, and €580 in Europe, and $599 before tax in the U.S. However, shipping is free, which is a bonus for such a heavy item. Is it worth it, though? At three years' warranty, I think it's a decent deal. Another firm out of Germany sent me a free replacement hydraulic gas spring for a chair that failed after almost four years, so it was well outside its two-year warranty. My advice is to always try, as you might have the same luck I did. If I could fault it at all, it would be the constant shifting of the armrests and backrest. Where to buy Although the footrest variant normally costs $539.99, it has been discounted to $469.99 on the official website in Black or White. In fact, the non-footrest variant is only $40 cheaper. On Amazon, it currently costs more at $499.99 links below. Sihoo Doro C300 Pro V2 for $469.99 (official website) Sihoo Doro C300 Pro V2 for $499.99 at Amazon US SIHOO provided a free sample without any review or pre-approval. Good to know This Amazon link is U.S. specific, and not available in other regions unless specified. We only use first-party seller links (at the time of article publishing); ensure that you purchase from a first-party seller link only. Check out Today's Deals on Amazon | or our recent tech deals. Become a Prime member (for Students or SNAP) via Neowin Get Prime Access - Prime for half price (for qualifying Medicaid, EBT, SNAP) Subscribe to Prime Video, Audible Plus, Music Unlimited or Kindle Unlimited via Neowin As an Amazon Associate, we earn from qualifying purchases.
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