Windows 7- have updates, but hangs when I try shutdown

By SoCalRox
in Microsoft (Windows)

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SoCalRox

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Windows 7, HP laptop. When I try to reboot with new updates, it gets hung on the first one and will sit there all day if I don't turn it off. I've tried the Microsoft tool that should fix it, and nothing happens- it still hangs.

How can I clear that all out and re-try the installs? I've tried all I could think of but nothing changes.

Thanks!

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SoCalRox

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I don't know what the restore point would be, so that's a last resort option at the moment, but it IS noted in case Paul's link doesn't get me there.

Paul: Thanks!!! I have the delete process now. When I get home and am not remote, I'll try to reboot.

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paul0544

Posted
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I don't know what the restore point would be, so that's a last resort option at the moment, but it IS noted in case Paul's link doesn't get me there.

Paul: Thanks!!! I have the delete process now. When I get home and am not remote, I'll try to reboot.

Hopefully its all good now, I have had the same problem with 2 different computers and that fixed it. :)

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