2 replies to this topic

[i11usive]

I bought a Samsung LED 55" 7000 series at the end of October 2011 - under warranty for two years. The picture quality of the screen was absolutely superb and did not suffer any backlight problems I have read about, but I recently noticed dead pixels on the screen and reported it to the shop I bought it from who arranged to have it collected/repaired.

The panel was changed and the set returned yesterday evening. However, I'm not impressed - have a look at the attached picture. The screen has a huge amount of backlight bleed and the HD picture somehow doesn't look as sharp as it was. I'm starting to regret having it looked at. Of course, I immediately phoned the repair company to tell them I was not happy, and they have promised another visit this evening. But I just wanted to try and get a bit more knowledge on what might have happened here, and perhaps how you think this should be resolved?

Thanks in advance for any comments.

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[AbandonedTrolley]

Looks like a dodgy panel, hopefully they can resolve the issue, might just be a faulty fitting.

[HawkMan]

common when panels are dismantled and put together again, not sure how the insides of the 7000 is, if they can replaced just the panel and not the LED diffuser plate, if they can and they just changed the panel, then it's common for light to bleed horrible after service, since the service techs are useless at putting them together, or rather, it's almost impossible to properly assemble them as tight and perfect as they should be.