Storm Posted January 29, 2013 Share Posted January 29, 2013 Hi Anyone work for BT in an office that can advise me with some possible line move questions? I used to have a contact there but having just emailed him its bounced, so guessing he no longer works there! Ed Link to comment Share on other sites More sharing options...
Guth Posted January 29, 2013 Share Posted January 29, 2013 Hi Anyone work for BT in an office that can advise me with some possible line move questions? I used to have a contact there but having just emailed him its bounced, so guessing he no longer works there! Ed can't you call them? BT has some of the best customer service i've used by ISP standard. And all their centres are in the UK so you actually get to speak to people that understand you and you can understand them Link to comment Share on other sites More sharing options...
Storm Posted January 29, 2013 Author Share Posted January 29, 2013 can't you call them? BT has some of the best customer service i've used by ISP standard. And all their centres are in the UK so you actually get to speak to people that understand you and you can understand them eh? having dealt with numerous of their f*** ups, i cant stand speaking to their call centres the majority of them are incompetent to say the least! Link to comment Share on other sites More sharing options...
Dick Montage Posted January 29, 2013 Share Posted January 29, 2013 Don't ever call them, real joke. Worst custsrv I ever had. And no, their call centres are some UK, some india. Tweet @BTCare Works! Link to comment Share on other sites More sharing options...
Guth Posted January 29, 2013 Share Posted January 29, 2013 eh? having dealt with numerous of their f*** ups, i cant stand speaking to their call centres the majority of them are incompetent to say the least! oh... I was with bt years ago, when they advertised EVERYWHERE that their call centres were UK based and they were good then haven't used them for years, I just assumed it would be roughly the same. seems not. Link to comment Share on other sites More sharing options...
jakem1 Posted January 29, 2013 Share Posted January 29, 2013 can't you call them? BT has some of the best customer service i've used by ISP standard. And all their centres are in the UK so you actually get to speak to people that understand you and you can understand them I think you forgot to add a sarcasm tag. BT have the worst customer service of any company I've ever had to deal with. Crisp 1 Share Link to comment Share on other sites More sharing options...
peacemf Posted January 29, 2013 Share Posted January 29, 2013 i'm kinda with bt, paid for a line to be installed in november 2012. still no line installed, with no date set :( they cancelled and now im not free till april 2013.......so just gonna see what happens)... Link to comment Share on other sites More sharing options...
Dick Montage Posted January 29, 2013 Share Posted January 29, 2013 PLEASE guys, if you have issues, tweet the profile I mentioned above. They sorted all my issues! Link to comment Share on other sites More sharing options...
Detection Posted January 29, 2013 Share Posted January 29, 2013 I get all my help from the mods on the forums here who personally take on your case until it is resolved, great help and quick to reply http://community.bt.com/ Link to comment Share on other sites More sharing options...
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