Storm, on 29 January 2013 - 12:20, said:
having dealt with numerous of their f*** ups, i cant stand speaking to their call centres
the majority of them are incompetent to say the least!
I was with bt years ago, when they advertised EVERYWHERE that their call centres were UK based and they were good then
haven't used them for years, I just assumed it would be roughly the same. seems not.