1 reply to this topic

[JayUK20]

It started two days ago when my laptop was idle and suddenly rebooted and kept rebooting.

What would happen was on the windows 7 loading screen it would just turn off and sometimes it could boot me to the desktop then a few seconds or minutes later it would reboot.

I booted to safe mode and everything worked perfectly so I thought it was a software issue ax I had run diags on ram, hdd, USB ports, processor and gpu etc with PC check and it came back pass on all hardware related tests. I ended up wiping the disk and trying Linux and sure thing, as soon as Linux mint starts to load the system reboots. Again sometimes I can actually use the laptop for several hours before a reboot.

When windows 7 was installed and the reboots happened I had no bsod errors or anything, event viewer told me there was a kernel power issue, Id 41.

I'm currently trying memtest to double check ram but I am now totally out of ideas.

I'm not sure if there are any other tests I can run? I even added fresh thermal compound to the processor and gpu.

My laptop is an Acer 4060

[goatsniffer]

go over to cpuid.com and pickup HWMonitor. Check your temps and report back. Did you run an off-line RAM diagnostic like memtest86, and for how long?