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TWC Website times out - can anyone else get it?

8 posts in this topic

Posted

Tried IE, Chrome, FF on both mine and wifes computer.

https://myservices.timewarnercable.com/

Site times out every time.

Can anybody else get through or is it just me?

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Posted

I see it fine.

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Posted

I see it fine.

Thanks - now to figure out why I can't!

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Posted

Well I get to that site just fine, even if you try http it redirects to https. I would suggest you verify your resolving it correctly, and are you using any sort of proxies?

So I resolve it to

;; QUESTION SECTION:

;myservices.timewarnercable.com. IN A

;; ANSWER SECTION:

myservices.timewarnercable.com. 208 IN A 24.28.199.183

Its got a short TTL that is for sure..

I queried directly to their authoritative dns to check if any sort of round robin or etc.. And they just have the 1 IP listed, is that the IP you are seeing when you ping the fqdn?

;; QUESTION SECTION:

;myservices.timewarnercable.com. IN A

;; ANSWER SECTION:

myservices.timewarnercable.com. 300 IN A 24.28.199.183

;; AUTHORITY SECTION:

timewarnercable.com. 300 IN NS dns1.rr.com.

timewarnercable.com. 300 IN NS dns2.rr.com.

timewarnercable.com. 300 IN NS dns3.rr.com.

timewarnercable.com. 300 IN NS dns5.rr.com.

timewarnercable.com. 300 IN NS dns6.rr.com.

;; ADDITIONAL SECTION:

dns1.rr.com. 86400 IN A 24.30.200.3

dns2.rr.com. 86400 IN A 24.30.201.3

dns3.rr.com. 86400 IN A 24.30.199.7

dns5.rr.com. 86400 IN A 65.24.0.171

dns6.rr.com. 86400 IN A 76.85.228.83

;; Query time: 44 msec

;; SERVER: 24.30.200.3#53(24.30.200.3)

;; WHEN: Sat Apr 27 08:17:08 2013

;; MSG SIZE rcvd: 242

budman@ubuntu:~$ ping myservices.timewarnercable.com

PING myservices.timewarnercable.com (24.28.199.183) 56(84) bytes of data.

^C64 bytes from 24.28.199.183: icmp_req=1 ttl=51 time=42.2 ms

If your able to resolve it and ping it? Then prob look to https issues causing your browser problems loading it, or your using a proxy?? I don't show anything overly wrong with their ssl cert other then open to Beast, which many are.. You shouldn't have any issues with the cert though

https://www.ssllabs.com/ssltest/analyze.html?d=myservices.timewarnercable.com

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Posted

Well I get to that site just fine, even if you try http it redirects to https. I would suggest you verify your resolving it correctly, and are you using any sort of proxies?

So I resolve it to

;; QUESTION SECTION:

;myservices.timewarnercable.com. IN A

;; ANSWER SECTION:

myservices.timewarnercable.com. 208 IN A 24.28.199.183

Its got a short TTL that is for sure..

I queried directly to their authoritative dns to check if any sort of round robin or etc.. And they just have the 1 IP listed, is that the IP you are seeing when you ping the fqdn?

;; QUESTION SECTION:

;myservices.timewarnercable.com. IN A

;; ANSWER SECTION:

myservices.timewarnercable.com. 300 IN A 24.28.199.183

;; AUTHORITY SECTION:

timewarnercable.com. 300 IN NS dns1.rr.com.

timewarnercable.com. 300 IN NS dns2.rr.com.

timewarnercable.com. 300 IN NS dns3.rr.com.

timewarnercable.com. 300 IN NS dns5.rr.com.

timewarnercable.com. 300 IN NS dns6.rr.com.

;; ADDITIONAL SECTION:

dns1.rr.com. 86400 IN A 24.30.200.3

dns2.rr.com. 86400 IN A 24.30.201.3

dns3.rr.com. 86400 IN A 24.30.199.7

dns5.rr.com. 86400 IN A 65.24.0.171

dns6.rr.com. 86400 IN A 76.85.228.83

;; Query time: 44 msec

;; SERVER: 24.30.200.3#53(24.30.200.3)

;; WHEN: Sat Apr 27 08:17:08 2013

;; MSG SIZE rcvd: 242

budman@ubuntu:~$ ping myservices.timewarnercable.com

PING myservices.timewarnercable.com (24.28.199.183) 56(84) bytes of data.

^C64 bytes from 24.28.199.183: icmp_req=1 ttl=51 time=42.2 ms

If your able to resolve it and ping it? Then prob look to https issues causing your browser problems loading it, or your using a proxy?? I don't show anything overly wrong with their ssl cert other then open to Beast, which many are.. You shouldn't have any issues with the cert though

https://www.ssllabs....warnercable.com

Might be the most detailed answer I have ever seen.

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Posted

Then you have not seen most of my posts ;) If your going to try and help, then help with examples and details.

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Posted

However, even the awesome Budman can't prevent Time Warner Cable from sucking mightily. :)

Time Warner Cable bought out my ISP and turned a great company's service into mediocrity in a few short months....and jacked up my bill $60 in the process. Switched two weeks ago to a competitor. Now I've got a better cable signal, faster internet, and a monthly bill that's been cut in half. :)

Sorry this doesn't help the OP at all, but TWC is a bit of a sore spot with me right now and I felt the need to vent.

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Posted

As well you should ;) Everyone needs to vent! And agreed nothing I can do about a sucky ISP ;) Other than suggest you change...

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