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How to remove Portaldosites?


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5 replies to this topic

#1 napkin

napkin

    Neowinian

  • Joined: 09-May 13

Posted 09 May 2013 - 09:40

Hi. I accidentally downloaded Portaldosites. I tried to remove it, but nothing happened and it is still there everytime I open my browser. What should I do?? :(


#2 +Phouchg

Phouchg

    Random Oracle

  • Tech Issues Solved: 9
  • Joined: 28-March 11
  • Location: Tannhäuser Gate
  • OS: V'Ger 6.1.7601 x64
  • Phone: SQNY D5503

Posted 09 May 2013 - 09:42

How did you try to remove it? Uninstall will do nothing. Try Malwarebytes.

#3 Nick H.

Nick H.

    Neowinian Senior

  • Tech Issues Solved: 10
  • Joined: 28-June 04
  • Location: Switzerland

Posted 09 May 2013 - 09:45

Never heard of it before, but after a quick Google I came across some instructions from MalewareBytes that you could try. See here.

Looks like it can be quite stubborn to get rid of.

#4 OP napkin

napkin

    Neowinian

  • Joined: 09-May 13

Posted 09 May 2013 - 14:06

hello. I tried to remove it from control panel and i also searched for some files and folders with the same name. i found some but as i said - no result.
i will do what you said and i will be back with some feed back. thank you. :)

#5 Hum

Hum

    totally wAcKed

  • Tech Issues Solved: 5
  • Joined: 05-October 03
  • Location: Odder Space
  • OS: Windows XP, 7

Posted 09 May 2013 - 14:09

System Restore is always worth a try.

http://www.2-spyware...osites-com.html

#6 OP napkin

napkin

    Neowinian

  • Joined: 09-May 13

Posted 10 May 2013 - 13:18

Hello.
So I finally won against the infection.
As you said I downloaded Malwarebytes. And i did a scan with it.
I also searched in google and found some other forums in which people having the same problem redirected me here http://www.americanp.../portaldosites/
I followed the steps shown ther for manual removal, and I deleted what was left in the add ons and extensions menu.
After that I did another scan with my antivirus program and my computer appears to be clean now.
Good thing there was no need for System Restore ( I haven't done one so far). Thank you guys for the help.



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