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Posted

HI,

I hope this is the place for this message. It's more of a software than a hardware question.

I finally found a use for my Microsoft LifeCam HD-3000. When I plugged it in Windows 8 found the exact product and installed drivers, I assume. Then I went to the Microsoft hardware center and downloaded the LifeCam 4.2 software. The trouble is, and I have reproduced this several times using elevated privileges etc.. when the software installs it does not install the primary executable. Autoruns indicates it is a file called, for example, lifeexp.exe, and says file not found. Sure enough there is no corresponding file in the install folder. It loads a memres file and that's all. The actual LifeCam dashboard executable is not there.

I triple checked my steps and am sure I got the right software for this cam and for Windows 8 X64. I tried several ways to install it including as admin. Does this in anyway sound familiar? Any ideas?

Thanks so much to all,

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Posted

It seems Logitech has yet to address this issue. As a work-around you can install the Windows 7 driver and it should work. Use the 3.6 driver instead of the 4.2 and see if that helps.

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Posted

Lifecam is microsoft's software, not Logitech.

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Posted

Isn't it their software and hardware? I have a vx3000 that I purchased during the early Vista days, and the box was clearly labeled as a Microsoft hardware product. Still have it somewhere in a box as a matter of fact. ;)

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Posted

Had exactly the same problem with my LifeCam Studio. Would be interested to see if there is a fix.

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Posted

Yeah I have this issue, too. Forgot about it actually. Surprised they haven't fixed this yet, honestly.

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