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[Windows 8] USB devices do not work after reboot.

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5 replies to this topic

#1 +Heartripper



  • Tech Issues Solved: 2
  • Joined: 10-December 09
  • Location: Italy
  • OS: Windows 8.1 / OSX 10.10
  • Phone: Nokia Lumia 925

Posted 03 July 2013 - 05:15

So this problem ha been buggin' me for the last two days. When i boot up my pc, none of my USB devices (Keyboard, mice, headphones) works. So i plugged my old PS2 keyboard, wen into device management and found two not working devices:




I removed them, scanned for new hardware and all usb devices came back working. But now the problem comes back after each reboot. What can i do to fix it permanently?

#2 sanketpatel


    Resident One Post Wonder

  • Joined: 06-July 13

Posted 06 July 2013 - 00:36

Is this Windows 8 or Windows 8.1?

Can you double click on the non-working device and paste back the text in "Device Status" field in the Properties dialog that pops up.

After this happens, if you do a full shutdown (eg. shutdown /s /t 0), and then a cold boot, does the device start working?

#3 martins_tiago



  • Joined: 18-October 13

Posted 18 October 2013 - 01:23

I have the sam problem, so I tride to do "shutdown (eg. shutdown /s /t 0)" like you said, tried to disable and enable drivers, unninstall drivers and reboot, but it didn't work


#4 martins_tiago



  • Joined: 18-October 13

Posted 18 October 2013 - 01:29

That's my situation:1.jpg

#5 Gary Paxton

Gary Paxton

    Resident One Post Wonder

  • Joined: 08-November 13

Posted 08 November 2013 - 01:01

I have had a similar problem with my laptop running Windows 8.1 Pro, 64 Bit.


Following a data backup using EaseUS Todo Backup (which was set to shut down my PC when finished), later on in the evening, when I turned on my laptop back on, all the USB devices were throwing up "USB device not recognised" errors. That included the internally connected USB devices such as my trackpad and built-in Webcam.


After uninstalling all the USB drivers and rebooting, the problem remained. I then found a video on Youtube that provided the answer, simply shut down the PC completely, remove the mains power supply (in my case I removed the laptop battery too) wait a few minutes, reconnect the power supply and then start the PC as normal.


I know that sounds too simple to be true but it worked for me (fingers crossed that the fix is permanent).


Here's the video URL...


Hope this helps.

#6 neo158


    Neowinian Senior

  • Tech Issues Solved: 1
  • Joined: 18-July 02
  • OS: Windows 8.1 Professional x64; Windows RT 8.1; Windows Phone 8.1 Update
  • Phone: Samsung ATIV S i8750

Posted 08 November 2013 - 02:39

My system used to do this prior to the 8.1 update, seemed to coincide with the system failing to boot.