Hello. A customer of mine purchased a laptop from me a few months back with Windows 7 Pro 64-bit.
For years he was on XP Pro and used Outlook Express for very long. Windows Mail was a natural step I felt for him since it was the new version of OE you can say.
Anyways I know Windows Mail came with Vista and it requires a hack for Windows 7 which MS does not support. I installed it for him and it worked from the start and was easy to learn and use.
Unfortunately in the last 3 weeks he has started to have a problem where on some messages he receives say from groupon.com when he opens it, it causes the whole app to crash. On other messages it does not happen. I have not seen this before and the messages do not contain an attachment nor are they from a malicious source.
Some things I read online show that some people say the program is unstable, etc..
Below I have attached the app crash message I get.
Problem Event Name: APPCRASH
Application Name: WinMail.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bca09
Fault Module Name: mshtml.dll
Fault Module Version: 11.0.9600.16476
Fault Module Timestamp: 52948abb
Exception Code: c0000005
Exception Offset: 00000000001a25ee
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 05a0
Additional Information 2: 05a03cd0880464cf3a6d26846310bcff
Additional Information 3: 1e8e
Additional Information 4: 1e8e011354bf21d9ca62f7605b38c452
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Anyone come across this before and found a fix?