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Best Alternative to Viber?

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#1 EagleRidge

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Posted 19 May 2014 - 09:01

I got charged for 5 overseas calls to Phillipines made through WiFi over Viber. When I got in touch with Viber customer service support they insisted it's not their problem even though the calls show up on my Viber call log. They have not responded to further emails leaving me angry and disappointed.I have deleted this app. Is there a good alternative to Viber? I make a lot of International calls but vowed never to use this app again
 



Best Answer evo200 , 21 May 2014 - 03:55

I got charged for 5 overseas calls to Phillipines made through WiFi over Viber. When I got in touch with Viber customer service support they insisted it's not their problem even though the calls show up on my Viber call log. They have not responded to further emails leaving me angry and disappointed.I have deleted this app. Is there a good alternative to Viber? I make a lot of International calls but vowed never to use this app again
 

I had a similar experience when using Viber. Almost every second call is a dropped call and they also overcharge your credits leaving you wondering where all that money went. It’s been 3 months since I switched over to this app called Global Call. The call rates are cheap and there is no subscription fee. I just found out on their FB page about a promotion event which lets new users avail double credit. You might just want to check it out http://www.globalcall-1plus1.com

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#2 Nick H.

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Posted 19 May 2014 - 09:10

I'd probably say that one of the more popular alternatives is Skype. Like Viber, you can make Internet phone calls for free, and you can also call landlines and mobiles if you have any Skype credit. I use it to have video calls with my friend in China and we've rarely had an issue.

Haven't heard of that Viber issue before, though. When you say that you made some international calls through the wifi, are you sure you weren't phoning a landline or mobile number? That will still charge you money, regardless of where you are phoning from.

#3 OP EagleRidge

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Posted 20 May 2014 - 02:02

I'd probably say that one of the more popular alternatives is Skype. Like Viber, you can make Internet phone calls for free, and you can also call landlines and mobiles if you have any Skype credit. I use it to have video calls with my friend in China and we've rarely had an issue.

Haven't heard of that Viber issue before, though. When you say that you made some international calls through the wifi, are you sure you weren't phoning a landline or mobile number? That will still charge you money, regardless of where you are phoning from.

 

I am sure I made the Viber call over WiFi .It was supposed to be a free call since my girlfriend also had Viber on her mobile phone but they charged my credits .Skype is my favorite for making video calls but the subscription rate is almost $70 per month for 800 min to call Phillipines .



#4 Raa

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Posted 20 May 2014 - 02:09

Yeah I would say Skype as well.



#5 Order_66

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Posted 20 May 2014 - 02:17

I've been having issues with viber but it's mostly network issues with constant disconnects but they have never charged me anything to make calls to Vietnam and Hong Kong.

 

I hear Tango is a good alternative, I'll be giving that a try soon.



#6 evo200

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Posted 21 May 2014 - 03:55   Best Answer

I got charged for 5 overseas calls to Phillipines made through WiFi over Viber. When I got in touch with Viber customer service support they insisted it's not their problem even though the calls show up on my Viber call log. They have not responded to further emails leaving me angry and disappointed.I have deleted this app. Is there a good alternative to Viber? I make a lot of International calls but vowed never to use this app again
 

I had a similar experience when using Viber. Almost every second call is a dropped call and they also overcharge your credits leaving you wondering where all that money went. It’s been 3 months since I switched over to this app called Global Call. The call rates are cheap and there is no subscription fee. I just found out on their FB page about a promotion event which lets new users avail double credit. You might just want to check it out http://www.globalcall-1plus1.com



#7 Deleted Bye

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Posted 21 May 2014 - 04:09

i use imessage (voice or video with ios7+) and its clear clear clear. Way more clear then viber, skype, hangouts, yahoo, etc. Just started recently using FaceBook messenger since their latest update where they added voice calling and push-to-talk features (but only decent on IOS/andriod windows phone app sucks). Globe/smartbro been running free facebook through the app on any 3g/4g connection for a year now about EVEN with no credit on the phone.  don't know when its going to end.

 

for regular calling try rebtel app



#8 0nyX

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Posted 21 May 2014 - 05:42

I don't understand the point and popularity of Viber when there is Skype and if i am not mistaken way before viber ever existed.

I have talked with many people using it and i am still to found any major and unique feature that will justify its installation on my phone.



#9 OP EagleRidge

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Posted 23 May 2014 - 10:26

I don't understand the point and popularity of Viber when there is Skype and if i am not mistaken way before viber ever existed.

I have talked with many people using it and i am still to found any major and unique feature that will justify its installation on my phone.

 

 I always use Skype for video calls but pay as you go Skype rate to call the Philippines 12 Cents per minute which I feel is very high.


I had a similar experience when using Viber. Almost every second call is a dropped call and they also overcharge your credits leaving you wondering where all that money went. It’s been 3 months since I switched over to this app called Global Call. The call rates are cheap and there is no subscription fee. I just found out on their FB page about a promotion event which lets new users avail double credit. You might just want to check it out http://www.globalcall-1plus1.com

 

I have never heard of this app . Just checked it out on Google Play . This offer looks good .Guess even if they overcharge my credit I don’t have much to lose.



#10 Draconian Guppy

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Posted 23 May 2014 - 19:10

Line? Tango?



#11 +Brando212

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Posted 23 May 2014 - 19:32

 I always use Skype for video calls but pay as you go Skype rate to call the Philippines 12 Cents per minute which I feel is very high.

aren't voice calls free too as long as you're calling another skype account? as in not a phone#

i wouldn't think it would be any different from video calling



#12 manosdoc

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Posted 04 June 2014 - 08:01

Skype/ Facebook Messenger



#13 OP EagleRidge

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Posted 05 June 2014 - 05:19

aren't voice calls free too as long as you're calling another skype account? as in not a phone#

i wouldn't think it would be any different from video calling

 

Yes voice calls are free only if there is internet at both ends. Sometimes I need to call landlines and place calls which aren’t over internet. To do that I purchase call credits and these credits are being charged when I make normal free Internet calls. I’m never going to use Viber.



#14 evo200

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Posted 09 June 2014 - 07:15

 I always use Skype for video calls but pay as you go Skype rate to call the Philippines 12 Cents per minute which I feel is very high.


 

I have never heard of this app . Just checked it out on Google Play . This offer looks good .Guess even if they overcharge my credit I don’t have much to lose.

 

Ha Ha you just sounded like my wife. She just recharged her account for $40!!! She got the additional $40 .That’s like a lot of talktime since the call rates are very cheap .Nevertheless quite handy especially during my frequent work related  overseas trips to India and Philippines.



#15 OP EagleRidge

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Posted 17 June 2014 - 04:34

Ha Ha you just sounded like my wife. She just recharged her account for $40!!! She got the additional $40 .That’s like a lot of talktime since the call rates are very cheap .Nevertheless quite handy especially during my frequent work related  overseas trips to India and Philippines.

I don't how how you drew parallels to me and your wife but I guess it actually makes sense to purchase maximum Global Call credit of $50 and get a bonus of $50 since this is just a one time promotional event .