HTC One M8 Verizon update breaks voice calling


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I have an M8 Windows that was already running update 1. A new update rolled out on Saturday morning. I can no longer hear the other caller. Speaker works fine. Tried searching, found they had the same problem on the Android M8 a few days ago. Any one else seeing this issue?

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Contacted HTC, after battling with them about the fact that this is a WP not Android; they finally walked me through a hard reset but that didn't fix anything either (nor did the soft reset). I'll have to send the phone in. Has any one else seen this issue?

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