Bought my wife a Macbook Air, but login, emails and everything is under my name

[dre2112]

So I bought my wife a MBA last week, brand new from Best Buy. I've never touched the thing, but when we opened it the first thing we noticed is that the user ID for the MBA was my name, even after she linked her AppleID and iCloud. Even when she sends emails, my name shows up, not hers. During the initial setup we changed it from my name to hers but everything still appears under my name. Problem is that I've never touched it, nor do I know anything about Apple iOS to even do anything. I don't have an Apple ID of my own and she's never added/shared me to her Apple ID, iTunes or iCloud.  I'm thinking since I used my Best Buy rewards card that the MBA was somehow registered under my name through the serial #.

 

Is there any way to get rid of this and put everything under her name... the same name that's registered to her Apple ID, iCloud and iTunes?

[Junner2003]

It might be that Best Buy registered the device with Apple by submitting your payment information. The best way to fix it would be to call Apple Support or go to a "Genius" bar near you.

[+Frank B. Subscriber²]

Try this: http://osxdaily.com/2014/11/08/change-apple-id-mac-os-x/

[dre2112]

Thanks guys. I'll show that link to my wife and if it doesn't work I'll call Apple Support

[Circaflex]

It might be that Best Buy registered the device with Apple by submitting your payment information. The best way to fix it would be to call Apple Support or go to a "Genius" bar near you.

Best Buy has nothing to do with this unless opened in front of him and they gathered his information from him directly. You can purchase any item there without needing to give your information. This is likely user error.

 

Even if he did provide information to the Best Buy salesman, Best Buy systems do not talk with Apple servers and would not be able to magically register a MacBook and somehow input that information into the setup.

[fusi0n]

Best Buy has nothing to do with this unless opened in front of him and they gathered his information from him directly. You can purchase any item there without needing to give your information. This is likely user error.

 

Even if he did provide information to the Best Buy salesman, Best Buy systems do not talk with Apple servers and would not be able to magically register a MacBook and somehow input that information into the setup.

Yeah.. something is right here.. at all.. A huge part is missing.. Maybe his wife put in his info? Info just doesn't jump on a machine.. 

[Tech Star]

So I bought my wife a MBA last week, brand new from Best Buy. I've never touched the thing, but when we opened it the first thing we noticed is that the user ID for the MBA was my name, even after she linked her AppleID and iCloud. Even when she sends emails, my name shows up, not hers. During the initial setup we changed it from my name to hers but everything still appears under my name. Problem is that I've never touched it, nor do I know anything about Apple iOS to even do anything. I don't have an Apple ID of my own and she's never added/shared me to her Apple ID, iTunes or iCloud.  I'm thinking since I used my Best Buy rewards card that the MBA was somehow registered under my name through the serial #.

 

Is there any way to get rid of this and put everything under her name... the same name that's registered to her Apple ID, iCloud and iTunes?

 

Super weird. I'm an apple tech and I have never heard of this ever happening. Either Best Buy opened it and set this up for you like that or you guys may have made a mistake during setup. Best Buy does not talk with Apple. 

 

Just make a new user account under Apple -> System Preferences -> Users & Groups. Click the '+' button and make a new one for your wife as an admin. Then delete your old account from her new account. Everything should be fixed after. 

[TAZMINATOR]

It might be that Best Buy registered the device with Apple by submitting your payment information. The best way to fix it would be to call Apple Support or go to a "Genius" bar near you.

 

No.

 

My aunt has a new Mac Air and brought it over to the party where I was at and asked me for my help ... I walked her through the steps... When we open the laptop, no information on there...  When the page is asking me to enter the info... I pass the laptop on to her so she could fill it in on her own. Then I walked her through the rest and how to use it. She can learn the rest on her own when she is gone home.

[tsupersonic]

Best Buy has nothing to do with this unless opened in front of him and they gathered his information from him directly. You can purchase any item there without needing to give your information. This is likely user error.

Yeah, most likely user error. I bought a MBP from Best Buy last summer, and I had to register and setup the device myself - it knew nothing about me (which is what I fully expect with a new device).

[Shadrack]

That's friggen weird man! I have no idea except for maybe do a restore from the recovery partition?

 

When my wife first got her 2012 MBA 11", she wanted me to set it up for her. My thought was that I would first setup my account on her machine and then setup her account after I installed all the software we owned. Wow, what a big mistake. With me being the first account on her system, all of the iLife and iWorks apps that comes "free" with new Macs were locked to my Apple ID on the Mac App Store. Whenever she went to update anything on her system, if any of those particular apps needed to be updated it would prompt her for my password.

 

Finally got it sorted with Yosemite when she also got a new SSD for it.