Visual Studio Code is a fairly powerful code editor, but it is actually Visual Studio which is Microsoft"s flagship integrated development environment (IDE). The tech giant recently released Visual Studio 2026, while also talking about how difficult it is to manage workflows while changing keyboard shortcuts in the software. Now, the firm has shed some light on how it manages feedback and bug reports related to Visual Studio.
In a detailed blog post, Microsoft has explained that all items of feedback logged on this portal become tickets in its ticketing system and get treated as regular tasks alongside internal tasks that the team is already working on. The ticket is then triaged and given a priority in accordance with its impact and alignment with the goals for the IDE. It is assigned a score based on its traction in the community, weighed by upvotes and severity.
Microsoft has emphasized that this is why it is important that users review the feedback portal and upvote existing tickets they can relate with, rather than create duplicate issues. As a ticket continues to gain traction in the community, its score rises along with its priority level. A high priority ticket gets investigated within a week, but a high score alone doesn"t guarantee a top priority. There are other factors at play too, such as breaking changes and regressions that force you to roll back to a previous version to return to a working state.
As such, Microsoft has highlighted the importance of a well-defined ticket. Ideally, it should sport a descriptive title, instructions for reproducing an issue, a reproducible project, screenshots, and recordings. The company further noted that:
"Sometimes, we still can’t figure out what’s going on. The team can’t reproduce the issue, or the error logs just don’t give us enough to go on. When that happens, we usually reach out to you and the rest of the community for more details. We’re not trying to be a hassle; we really do want to fix the problem, but we just need a little more info to get there. Anyone can add more info to any ticket, and we encourage you to jump in if you can help."
Overall, the tech giant touted that it has fixed more bugs and rolled out more requested features for Visual Studio in 2025 than any past year. All of this has been made possible through robust feedback from the community, which should continue moving forward.