Samsung Care+, the extended protection and insurance plan for Samsung devices, is getting expanded to 17 European markets, providing enhanced coverage for Galaxy devices like phones, tablets, wearables, and PCs.
Samsung said that starting January 19, customers get some useful new features, like unlimited accidental damage cover, which protects against things like drops, knocks, and spills. The excess fee has also been streamlined, offering consistent charges no matter the type or extent of damage to your devices, and Samsung has removed the 60-day trip limit.
The upgraded Care+ experience now includes access to 175 new walk-in repair locations, with a promise of more to come. It also continues to support send-in repair, with Samsung promising to arrange seamless collection and delivery to get your device back to you.
When you opt for the Theft and Loss coverage, you need to activate Samsung Knox Guard on your mobile phone or tablet within 30 days of the policy"s start date. Once Samsung approves your claim, it promises to dispatch a replacement device within 48 hours. But hold your horses, because you are only allowed a maximum of two successful claims for theft or loss per year, and this particular coverage is not available for PCs.
Samsung also promises that if your device"s battery capacity falls below 80 percent after the standard manufacturer warranty period ends, you are eligible for a free replacement. Beyond that, the plan covers mechanical and electrical failures for the policy term, extending your peace of mind well past the initial warranty.
You also have payment flexibility, choosing either monthly payments for up to 60 months, which you can cancel any time, or a two-year upfront option, though that particular fixed-term plan is not available in Belgium, Sweden, Norway, Finland, or Denmark due to local regulations.
In case you missed it, Samsung had a smashing Q4 FY2025, reporting a mind-boggling $65.66 billion in revenue and roughly $14.07 billion in operating profit. This success was heavily driven by its memory business, particularly strong demand for high-bandwidth memory and server DDR5 chips, which pushed both prices and margins way higher.