| Problem with iTunes 5 installation, Bonjour Service failed to start. | |
|---|---|
| Post #1 Sep 8 2005, 01:10 | |
g status  Group: Registered Posts: 4,717 Joined: 26-July 04 From: Toronto, Canada Member No.: 63,880 
|
I just downloaded iTunes 5 and was going to update when I got an error during installation. Error 1920 stated that Bonjour service failed to start and asked me to check if i was Admin. which I am. Any help, maybe some dependencies that the bonjour service needs is disabled.
|
   |
 
 
|
|
Log In or Register · Advertise on Neowin |
|
| Post #2 Sep 8 2005, 19:04 | |
|
g status Group: Registered Posts: 4,717 Joined: 26-July 04 From: Toronto, Canada Member No.: 63,880
|
*bump*
|
|
|
|
| Post #3 Sep 8 2005, 19:14 | |
Neowinian Senior  Group: Registered Posts: 2,286 Joined: 11-August 05 From: VT Member No.: 123,208
|
Did it complete the installation...or end there...
|
|
|
|
| Post #4 Sep 8 2005, 19:20 | |
Neowinian Group: Registered Posts: 2,158 Joined: 1-March 02 Member No.: 10,263
|
Restart and try installing it again?
I had a installation error too but restarted and tried again and it was ok. |
|
|
|
| Post #5 Sep 9 2005, 03:10 | |
|
g status Group: Registered Posts: 4,717 Joined: 26-July 04 From: Toronto, Canada Member No.: 63,880
|
no it will not complete installation and the only options are to retry starting the service which always fails with the same error or to cancel which cancels the whole installation.
i have tried installing numerous times and in safe mode but i couldn't get it to work. ***Could someone please open services.msc and right-click bonjour and tell its dependencies (i can't because it doesn't install) |
|
|
|
| Post #6 Sep 9 2005, 15:02 | |
local know-it-all idiot  Group: Registered Posts: 25,341 Joined: 22-March 02 From: Kanzem, Germany Member No.: 10,955
|
http://discussions.info.apple.com/webx?14@...Rfx.1@.68a505a5
http://docs.info.apple.com/article.html?artnum=93976 solution: http://discussions.info.apple.com/webx?14@....2@.68b8ba88/40 QUOTE 1. Right click on "my computer" in the start menu
2. Click on "Manage" 3. In left hand panel click on "Services and Applications" 4 Then in the right hand panel double click "services" 5. Scroll down and make sure that the four following things are running and are set to automatic: 1) TCP/IP NetBIOS Helper 2)Windows Management Instrumentation 3)Windows Management Instrumentation Driver Extensions 4)WMI Performance adapter. 6. Make sure all 4 of those are running and set to automatic 7. Restart the computer. 8. After the restart, disable Norton internet security 9. Download the new itunes installer and run it. 10. This should work. Or at least it worked for me. |
|
|
|
| Post #7 Sep 12 2005, 20:34 | |
|
Neowinian  Group: Registered Posts: 2 Joined: 12-September 05 Member No.: 128,039
|
QUOTE(insanekiwi @ Sep 9 2005, 10:02) http://discussions.info.apple.com/webx?14@...Rfx.1@.68a505a5 http://docs.info.apple.com/article.html?artnum=93976 solution: http://discussions.info.apple.com/webx?14@....2@.68b8ba88/40 [right][snapback]586499869[/snapback][/right] but what if i cant get wmi to start and i get 1068: The depenedancy service or group failed to start? |
|
|
|
| Post #8 Sep 19 2005, 02:52 | |
|
Resident One Post Wonder Group: Registered Posts: 1 Joined: 19-September 05 Member No.: 129,067
|
QUOTE(Kous @ Sep 12 2005, 13:34) but what if i cant get wmi to start and i get 1068: The depenedancy service or group failed to start? [right][snapback]586515307[/snapback][/right] My wife's computer had the same problems. Eventualy I found the event viewer service was disabled which is at the start of a chain of dependant services that was causing the problem. |
|
|
|
| « Older · Software Discussion & Assistance · Newer » | |
| |
