Since this morning pop ups were appearing constantly when my younger sister was browsing basic kids sites (using internet explorer 7), and then when i went on my account i found windows explorer kept randomly closing when generally just on msn and browsing the net (firefox 3).
I run a virus scan using the latest norton anti virus with updates (in safe mode) and it came back with 2 items for attention both of which were the trojan.vundo which it says was high risk it tried to repair but says it was only partially repaired.
Restarted pc, went to the symantec website to find out more about the virus but it had it down as low risk and said it only affected up to XP :/
I tried their removal tool anyway (worth a shot right) and it didnt find anything but the effects were still happening.
I tried atribunes VundoFix and it came back with 4 files
C:/Windows/System32/NCTAVfile.dll
C:/Windows/System32/NCTQuicktimefile.dll
C:/Windows/System32/NCTRMfile.dll
C:/Windows/System32/NCTVideocodeM.dll
I clicked remove but it said it couldnt and restarted.
Once restarted i went to the System32
I run spybot search and destroy and that came back with nothing.
I tried to do a system restore back to last wednesday but it errored.
I run a virus scan again and it comes back clean, i run the atribute vundofix again and it comes back with the same 4 files, i click remove again but it just errored and said the pc would automatically restart which it did.
Not sure what else to try!
I've seen in previous support topics people ask for hijack this logs to help work out problems so just incase i've included it below
R3 - URLSearchHook: (no name) - {1BB22D38-A411-4B13-A746-C2A4F4EC7344} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {500DBD6E-6D95-4106-B9A2-DDDCCB2B30D1} - C:\Windows\system32\fcccYrqp.dll
O23 - Service: Google Update Service (gupdate1c8d18dd3de1914) (gupdate1c8d18dd3de1914) - Google Inc. - C:\Program Files\Google\Update\1.1.25.0\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
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Question
Karl
Hey,
First off im running windows vista!
Since this morning pop ups were appearing constantly when my younger sister was browsing basic kids sites (using internet explorer 7), and then when i went on my account i found windows explorer kept randomly closing when generally just on msn and browsing the net (firefox 3).
I run a virus scan using the latest norton anti virus with updates (in safe mode) and it came back with 2 items for attention both of which were the trojan.vundo which it says was high risk it tried to repair but says it was only partially repaired.
Restarted pc, went to the symantec website to find out more about the virus but it had it down as low risk and said it only affected up to XP :/
I tried their removal tool anyway (worth a shot right) and it didnt find anything but the effects were still happening.
I tried atribunes VundoFix and it came back with 4 files
C:/Windows/System32/NCTAVfile.dll
C:/Windows/System32/NCTQuicktimefile.dll
C:/Windows/System32/NCTRMfile.dll
C:/Windows/System32/NCTVideocodeM.dll
I clicked remove but it said it couldnt and restarted.
Once restarted i went to the System32
I run spybot search and destroy and that came back with nothing.
I tried to do a system restore back to last wednesday but it errored.
I run a virus scan again and it comes back clean, i run the atribute vundofix again and it comes back with the same 4 files, i click remove again but it just errored and said the pc would automatically restart which it did.
Not sure what else to try!
I've seen in previous support topics people ask for hijack this logs to help work out problems so just incase i've included it below
Thanks for any help!
Karl
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