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Windows 7 freezing when Chrome crashes


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#1 Wolfbane

    Resident Fanatic

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  • Location: New Zealand

Posted 09 February 2012 - 08:52

So my computer isn't exactly low spec (i5 2500, GTX 550Ti, 8GB DDR3), but I've been having this problem where the OS becomes unresponsive (i.e. a couple of seconds delay between clicking something and getting a response) sometimes when a tab crashes in Chrome.
This last time when it happened the OS didn't even pick up that Chrome had crashed, Chrome itself decided (after a couple of minutes of frustration) to close the crashed tabs.
The weird part is that there doesn't seem to be any reason for it to freeze. When everything was frozen I was still only using 70% of 1 CPU core (and 1-5% of the other 3). I'd try to get more details, but it's a little hard to do anything when it freezes (the CPU values I got from Rainmeter on my desktop).
Has anyone else had this problem? Does anyone know the cause and/or a fix?


#2 StrikedOut

    Outside the box

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Posted 09 February 2012 - 09:06

Can you disable plug ins in chrome? If dissable all, then enable one at a time. It sounds like a plug in is causing the problem.

Is there anything in the event viewer that coensides with the crash?

#3 Wolfbane

    Resident Fanatic

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Posted 09 February 2012 - 09:39

View PostStrikedOut, on 09 February 2012 - 09:06, said:

Can you disable plug ins in chrome? If dissable all, then enable one at a time. It sounds like a plug in is causing the problem.

Is there anything in the event viewer that coensides with the crash?
Event Viewer:

Quote

Fault bucket , type 0

Event Name: AppHangTransient
Response: Not available
Cab Id: 0

Problem signature:
P1: chrome.exe
P2: 16.0.912.77
P3: 4f18cd7b
P4: unknown
P5: unknown
P6: unknown
P7: unknown
P8:
P9:
P10:

Attached files:

These files may be available here:


Analysis symbol:
Rechecking for solution: 0
Report Id: 9d2a886f-52f9-11e1-beee-1c6f65d76de9
Report Status: 1
The problem with disabling plugins is that it happens randomly for apparently no reason (i.e. I don't know the reason and so can't predict it), so I can't just test it (and it could take weeks to test each plugin by waiting for a crash to happen).
Here's the plugins list just in case I have a plugin that is known to crash.

#4 sikhwarrior

    Neowinian

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Posted 09 February 2012 - 10:37

Flash , Shockwave are the two most common crashes in chrome or any browser. Personally when my chrome crashes it only kills flash/shockwave plug in and leaves everything alone. Try disabling flash and see if chrome still crashes.






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