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Problems Installing Windows 8


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#1 ejl2006

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Posted 01 May 2012 - 12:22

So...last night I installed Windows 8 Consumer Preview on my Hp desktop , & everything went well .....but my dvd/cd drive isn't showing up in Device Manager/Disk Management , So... I checked my bios to make sue that it is being picked up by the PC & it is .Is there a specific reason behind this ? I'm thinking that I need to install Chipset drivers to get it Win 8 to see it when Windows loads .What y'all think?

I have included screenshot of my Disk Manager/Device Manager

Thank You For Any Help Y'all Can Provide.

Specs:

Hp Desktop

Model #s5257c

Intel Pentium E5300

SuperMulti DVD Burner

Attached Images

  • Attached Image: disk managment.PNG
  • Attached Image: device manager.PNG



#2 ApuBo

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Posted 01 May 2012 - 12:35

Hey Ejl

Yes install Chipset driver's downloaded from Intel website lastest ones (its ok to use Win7 drivers) and see what gives ;)

#3 OP ejl2006

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Posted 01 May 2012 - 12:38

Thanks for the speedy reply , gonna try it out & let y'all know what happens.

Guess what I found out while looking for my Chipset Drivers ...Im lucky enough to have bought a PC that has a Chipset Design Flaw ...Guess there will be a new motherboard coming my way when I get a chance to contact Hp,lol Go figure ...http://h10025.www1.h...4006397#desktop

I've included a link , in case any1 else may need that info.


So... I used the Intel Chipset Update Tool ,but i got a problem still no drive showing up , all wires are plugged in , drive is opening & closing & I put in a Hard Disk with another operating system it works/shows up like it supposed to , I wonder what it can be , Do yall think that the Intel Update Utility could have detected & installed the wrong chipset drivers?

Here is a pic of the new chipset drivers that Intel Update Utility installed.

Posted Image

Edited by ejl2006, 01 May 2012 - 13:11.


#4 OP ejl2006

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Posted 01 May 2012 - 14:03

I got a dumb question , how do i edit my post ? I'm looking all around my post for a edit button but cant seem to find the edit button....told ya it was gonna be a dumb sounding question,kmsl

#5 ApuBo

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Posted 01 May 2012 - 14:03

The odds :( ...
but can you download this
and see if it can install at all. (kinda doubt it, with that flaw but worth a try till you get that new motherboard :)

#6 Tony.

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Posted 01 May 2012 - 14:04

I believe the edit function only lasts for a short period.

#7 OP ejl2006

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Posted 01 May 2012 - 14:15

maybe.... i wrote another post about something else & the edit button is there , i did choose it to show that i edited the first time & after that the edit button is gone ....lol maybe some type of error or something.

#8 GreyWolf

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Posted 01 May 2012 - 14:17

I think the edit button is disabled after someone replies to the post.

#9 OP ejl2006

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Posted 01 May 2012 - 14:22

@ Apubo dats wat i had done after i posted my inital post , it installed & updated the chipset but still no dvd drive showing up , now like I said it does work right in win7 7 down , i have installed win 8 on several pc's/laptop & this is the first real issue i have had besides another in my people app....

#10 OP ejl2006

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Posted 01 May 2012 - 14:31

idk if thats it bc i can edit my other post after some1 replies to it , i think that it is disabled after i checked the "show edited by " button wat ya think

#11 g0dzilla

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Posted 01 May 2012 - 14:39

OK I remember reading about this issue somewhere and it had to do with a registry issue (may not actually be a motherboard/chipset problem in your case) in the Win 8 CP. See here for the fix:

http://forum.thewind...ndows-8-cp.html

Hope this works for you :)

I believe you can only edit your posts within five minutes, unless you have a Neowin subscription!

#12 OP ejl2006

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Posted 01 May 2012 - 14:47

No & no ,lol the regedit didnt work & i can still edit my other post from earlier tis morning...this dvd drive issue is driving me crazy cause it is spinning up & everything ,just not showing up

Edited by ejl2006, 01 May 2012 - 14:47.


#13 GreyWolf

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Posted 01 May 2012 - 14:48

View Postejl2006, on 01 May 2012 - 14:47, said:

No & no ,lol the regedit didnt work & i can still edit my other post from earlier tis morning...this dvd drive issue is driving me crazy cause it is spinning up & everything ,just not showing up

You may have to reboot after the registry fix. Did you try that?

#14 OP ejl2006

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Posted 01 May 2012 - 14:51

so i checked the show edit by button this post & it is still showing the edit button i wonder what happen on my other post because the edit button is not there ,lol i wonder why that happened ?

Attached Images

  • Attached Image: Capture2.PNG


#15 OP ejl2006

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Posted 01 May 2012 - 14:52

yes i id reboot, it said it completed succesfully & everything