Problems Installing Windows 8

[ejl2006]

So...last night I installed Windows 8 Consumer Preview on my Hp desktop , & everything went well .....but my dvd/cd drive isn't showing up in Device Manager/Disk Management , So... I checked my bios to make sue that it is being picked up by the PC & it is .Is there a specific reason behind this ? I'm thinking that I need to install Chipset drivers to get it Win 8 to see it when Windows loads .What y'all think?

I have included screenshot of my Disk Manager/Device Manager

Thank You For Any Help Y'all Can Provide.

Specs:

Hp Desktop

Model #s5257c

Intel Pentium E5300

SuperMulti DVD Burner

[ApuBo]

Hey Ejl

Yes install Chipset driver's downloaded from Intel website lastest ones (its ok to use Win7 drivers) and see what gives ;)

[ejl2006]

Thanks for the speedy reply , gonna try it out & let y'all know what happens.

Guess what I found out while looking for my Chipset Drivers ...Im lucky enough to have bought a PC that has a Chipset Design Flaw ...Guess there will be a new motherboard coming my way when I get a chance to contact Hp,lol Go figure ...http://h10025.www1.h...4006397#desktop

I've included a link , in case any1 else may need that info.

So... I used the Intel Chipset Update Tool ,but i got a problem still no drive showing up , all wires are plugged in , drive is opening & closing & I put in a Hard Disk with another operating system it works/shows up like it supposed to , I wonder what it can be , Do yall think that the Intel Update Utility could have detected & installed the wrong chipset drivers?

Here is a pic of the new chipset drivers that Intel Update Utility installed.

Edited May 1, 2012 by ejl2006

[ejl2006]

I got a dumb question , how do i edit my post ? I'm looking all around my post for a edit button but cant seem to find the edit button....told ya it was gonna be a dumb sounding question,kmsl

[ApuBo]

The odds :( ...

but can you download this

and see if it can install at all. (kinda doubt it, with that flaw but worth a try till you get that new motherboard :)

[ToneKnee]

I believe the edit function only lasts for a short period.

[ejl2006]

maybe.... i wrote another post about something else & the edit button is there , i did choose it to show that i edited the first time & after that the edit button is gone ....lol maybe some type of error or something.

[Eric Veteran]

I think the edit button is disabled after someone replies to the post.

[ejl2006]

@ Apubo dats wat i had done after i posted my inital post , it installed & updated the chipset but still no dvd drive showing up , now like I said it does work right in win7 7 down , i have installed win 8 on several pc's/laptop & this is the first real issue i have had besides another in my people app....

[ejl2006]

idk if thats it bc i can edit my other post after some1 replies to it , i think that it is disabled after i checked the "show edited by " button wat ya think

[g0dzilla]

OK I remember reading about this issue somewhere and it had to do with a registry issue (may not actually be a motherboard/chipset problem in your case) in the Win 8 CP. See here for the fix:

http://forum.thewindowsclub.com/windows-8-management-support/33936-fix-dvd-drive-not-shown-windows-8-cp.html

Hope this works for you :)

I believe you can only edit your posts within five minutes, unless you have a Neowin subscription!

[ejl2006]

No & no ,lol the regedit didnt work & i can still edit my other post from earlier tis morning...this dvd drive issue is driving me crazy cause it is spinning up & everything ,just not showing up

[Eric Veteran]

No & no ,lol the regedit didnt work & i can still edit my other post from earlier tis morning...this dvd drive issue is driving me crazy cause it is spinning up & everything ,just not showing up

You may have to reboot after the registry fix. Did you try that?

[ejl2006]

so i checked the show edit by button this post & it is still showing the edit button i wonder what happen on my other post because the edit button is not there ,lol i wonder why that happened ?

[ejl2006]

yes i id reboot, it said it completed succesfully & everything

[g0dzilla]

Did you follow the steps exactly from the link? i.e. running CMD as admin, entering and applying the reg entry and then rebooting the machine?

Otherwise it may just be that chipset issue you mentioned specific to your HP desktop; would be worth doing some more research on this but I believe the fix I posted above has worked for a lot of people with your exact issue.

Noted about the post edits lol...wasn't too sure about that one!

Edit: I didn't have this issue with my install of Win 8 CP, so I can't replicate it :(

[g0dzilla]

You could also try switching SATA ports on the motherboard for that DVD/CD drive...

[ejl2006]

yes i followed the steps 2 the t , your idea about switching the port s sounds like it could have an effect on it , i will try that , if there is a design flaw specifically for my chipset then i may be running into this problem because of the combination of that design flaw & windows 8 , i may even do a reinsatll & install those sata drivers while @ my hard disk selection @ the beginning of the install process, yes that reg fix may have worked for lots of ppl but could not be for me bc of the chipset/win 8 combo issue , but like i said i may just have to the sata driver install within windows 8 setup & see if that works.what ya think?

[g0dzilla]

Yes it was something I had read on another forum for a similar issue, and it fixed it up for a few people also (a bit of an odd fix if you ask me though, but can't say that I'm surprised).

If it is a design flaw of the motherboard, there's not too much you can do about that at this stage as Windows 8 is still in the Beta phase (HP may release the correct chipset and/or SATA drivers later on though...).

At this stage it would be best to rule out a software problem, so try the reinstall with the SATA driver at the setup stage if you're up to it!

[ejl2006]

I fised this issue by simply switching my sata cable for the dvd drive to another open slot as suggested by someone earlier in my post .

Thank Yall, for all yall help.

[abecedarian paradoxious]

An HP computer?

Download any HP drivers for Win7 or Vista..

My DV6609WM doesn't have any Win7 drivers, per se, but intalling the Vista drivers popped up a few WHQL drivers on Windows Update for Win7, and Win8 can use Win7 and Vista drivers.

[g0dzilla]

Glad that SATA port change I suggested fixed up the issue for you then :)