11 replies to this topic

[netsurfer802]

Hi everybody,

I'm trying to help out a new owner get video feed from 5 cameras already hooked-up at a Blimpys in a Super Walmart and am running into some issues.

The problem is the guy that called me who's the new owner doesn't have any documentation of any DVR/Security camera system...and the cameras go to a block box (not a DVR system) that's bolted to the wall). On the block box the owner said he saw Brinks Home Security and a phone number...when I tried to call the number it was the wrong number. Then I looked online and saw that ADT and Brinks merged...so I called ADT, and they said to see if there was a model number on the bottom of the DVR/box that all the cameras go to....the problem is on the black box there's no number and I think the box the ADT representative was talking about is unfortunately on the other side of the wall some where.

I've had the owner verify that his router is a Westell router with the IP address of 192.168.1.1 and that his Internet Service Provider is Verizon. I've had him successfully log-in to certain router settings by having him type the 192.168.1.1 in his browser.

The owner said he would try to contact the prior owner to get the manual/documentation for the existing system...to get a manual or documentation...and call me back. That was the other day and still no call back.

Is there a way of getting the settings to allow for video feed via access of the network that's currently up????

Thanks very much for any helpful response!...

[+sc302]

Sure there is a remote possiblity of this happening with the amount of information that has been given...oh wait no there isn't.

Here is what I would try if I were in your shoes....do a network scan. try and connect to the different ips with port 80 and see if you get a response back....short of that you would have to do an extensive scan of all ports on all live ips and this will take time. If you can get a model number you may be able to google search it and come up with the default port it communicates on so you could try hitting every available ip with that port.

Perhaps you can come back with a little more information and I can help you more. Do a ip scan, try and connect with a web browser to the ips listed. If that doesn't work then do a port scan and try to connect to those ips and ports via a webbrowser.

[netsurfer802]

Sorry to ask dumb question but ... how do you do an ip scan?

[+sc302]

google
angryip
and
active port scanner

[netsurfer802]

Thanks... coincidentally just download angryip...does it default to scan port 80? Also, with security cameras a lot of times port forwarding is setup...if this is the case...would it still be read as an active port?

[+sc302]

you can have it scan whatever, however I would not choose to have it do it. It is very slow. it is better at pinging. yes. and you can see if there are any port forwards in the router to see if you can easily find that out. if not, it is still an active port on the local network and you need to find out what the ip and port is on the local network....you will not be doing this outside of the network, so you will need to either remote into the network or be there with a computer to scan with.

[netsurfer802]

So, i shud scan an ip range including the internal ip address...not including the public ip address????

[+sc302]

you should not scan from external, you should not scan the external ip, you should not scan the network from your computer at home that is on a different network.

[netsurfer802]

So, I did a scan ranging from the ip address of the westell 7500 router to the internal computer ip address and only came up with the ip address of those two...performing another scan from ip address of computer to 192.168.255.255 range.

In the mean time it looks like the router can be logged into by typing in the public ip address in browser and I see a lot of ip addresses but don't see any ip addresses for any of the 5 cameras...

[+sc302]

If your network is 192.168.1.x you want to do 192.168.1.1 to 192.168.1.254

you don't want to do it up to your computer, you are going to find nothing.

have you ever looked in a room for your remote? have you ever started looking on the coffee table and then stopped looking after you were done looking on the coffee table? have you ever looked through your whole neighborhood for your remote? then why are you doing such things with an ip scan....

[netsurfer802]

ok...well it turned out to be a disaster. In the middle of it all the owner finally gets the manual and the cameras are wireless....and they're from D-Link ...he originally gave me a phone number for another company because he saw it on some black box.

The router he showed to me which was a Westell 7500 and had two buttons...a reset button and another button...I kept pressing the WPS button on the camera and that button and tried going through the setup program for the cameras and it kept not detecting it.

I did find another ip address 71.xx.xxx.xxx which looked like another router some where and thinking back at it ...it could be where I'm supposed to configure the WPS to work with the WPS function of the five cameras....but I don't think I'm going back ...I could get anything going and I got paid a measly $10 after travel 30 d*mn miles...both ways...

Edited by nabz0r, 11 August 2012 - 12:00.
Public IP address removed.

[nabz0r]

netsurfer802, on 10 August 2012 - 01:41, said:

ok...well it turned out to be a disaster. In the middle of it all the owner finally gets the manual and the cameras are wireless....and they're from D-Link ...he originally gave me a phone number for another company because he saw it on some black box.

The router he showed to me which was a Westell 7500 and had two buttons...a reset button and another button...I kept pressing the WPS button on the camera and that button and tried going through the setup program for the cameras and it kept not detecting it.

I did find another ip address 71.xx.xxx.xxx which looked like another router some where and thinking back at it ...it could be where I'm supposed to configure the WPS to work with the WPS function of the five cameras....but I don't think I'm going back ...I could get anything going and I got paid a measly $10 after travel 30 d*mn miles...both ways...

Don't post pulic IP addresses for your own safety. I have removed it now and if it is required to get help from people here at Neowin, I suggest you doing it by PMing it. Hope you solve your problem soon though!