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Corsair's Customer Support - Review


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#1 +Byté

Byté

    Neowinian

  • 982 posts
  • Joined: 27-October 06
  • Location: UK
  • OS: Win 7 & 2008r2
  • Phone: iPhone 5S

Posted 14 August 2012 - 13:15

Hey All, I wanted to share my experience with Corsair's Customer Support as they have been fantastic.

It started when i posted a thread on here that my power supply seemed to be going faulty, my voltages were through the roof, testing a different PSU and it was fine, so my trusted Corsair HX 620w had started to fail and it is 4 years old.

After contacting Corsair, they said ship the item to us, however this was going to cost me £30, just in shipping! I told them this and they arranged UPS to pick up the PSU and their cost. Which was the first great thing.

Next i get an email saying they have issued a replacement, I was expecting a refurbished HX 620 but its a brand new retail TX 650, the second great thing about this experience.

I am really happy with Corsair and just wanted to give a little review on their customer service.

Thank You :) x


#2 reaper1576

reaper1576

    Neowinian

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  • Location: London
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Posted 14 November 2012 - 20:23

Will add there extremely helpful had the hot swap bays on my 800D play up as well as a crack in the window they replaced both no charge.



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