I really hoped I could say this criticism was unwarranted. Maps is a beautiful-looking app, with 3-D buildings and satellite imagery to rival anything in Google Earth. Turn-by-turn directions are provided by GPS industry leader TomTom.
Apple bought three mapping companies to make this happen, and has had years to refine it. How bad could it be?
The answer, I’m sad to say as an Apple fan, is very bad indeed. Almost unusably bad. Maps takes all the trust Apple has built up among its users over the years — trust that its products just work — and squanders nearly all of it in one go.