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#1 Nickolius

Nickolius

    Neowinian

  • Joined: 01-November 12

Posted 01 November 2012 - 18:44

Hello Helper,

I have a really hard time to connect to wireless internet. The following information regarding my computer and activity i have done in past.

Computer Model: Acer aspire 4520
OS : windows vista 32 bit
Network adapter(built in) Atheros

This computer was working fine with wireless internet service with my router only. it was not working other router.
so i thought let try uninstalled wireless network adapter from hardware. currently, i had install latest driver for this adapter from manufacture site. till now, i can only able to use internet by Ethernet connection. The wireless internet connection does not work at all. This are the symptoms when i try to connect wireless internet.

1)Adapter is working fine in Device manager.
2)Adapter manual switch lite blinking but by pressing on/off it does not do any action to network status.
3) There are no property description and value under adapter property, it just blank.
4)adapter does not list under ipconfig \all command.
5)There are no network listed by clicking connect network into the network and sharing.
6) two results are in diagnose and repair (1) adapter hardware or driver issue. (2) TCP stack binding issue. (3) This adapter does set to correct IP protocol

I checked in registry under adapter GUID, looks like all sub keys are not present.

I don't have a system restore point before this problem. I tried so many experiment with individual problem but nothing change.

I also try connecting with other usb wireless network adapter, did not help same result.

So guys please help me out, I don't like to run 25 feet cable in my house.

Thank you.


#2 Detection

Detection

    Detecting stuff...

  • Joined: 30-October 10
  • Location: UK
  • OS: 7 SP1 x64

Posted 01 November 2012 - 18:49

Change router wireless channel ?

Change Encryption type

Make sure there is no WPS button on the router you need to press to connect

#3 remixedcat

remixedcat

    meow!

  • Tech Issues Solved: 1
  • Joined: 28-December 10
  • Location: Vmware ESXi and Hyper-V happy clouds
  • OS: Windows Server 2012 R2
  • Phone: I use telepathy and cat meows to communicate

Posted 01 November 2012 - 19:20

What router do you have?? Also have you tried a USB adapter?

#4 hckngrtfakt

hckngrtfakt

    GFX n00b

  • Joined: 08-March 12
  • Location: Los Angeles
  • OS: Win8
  • Phone: iPhone

Posted 01 November 2012 - 19:26

Uninstall the device along with the drivers

Posted Image

then re-scan for hardware changes (let windows search for new drivers)

Finish installation (Restart)

Plug your WIRED internet, and do a windows update.

check the "optional" updates, as a newer version of the drivers will be there

Install, Restart. Done :)

#5 OP Nickolius

Nickolius

    Neowinian

  • Joined: 01-November 12

Posted 02 November 2012 - 14:53

I am not just trying to connect my router only, but i also looking for a list of other network who broadcast. I used to see almost 5 networks in my list. Now a this days nothing show in network list.

by uninstalling driver for this network adapter windows could not find driver itself without online. which i have done both ways and download driver with microsoft update and also adapter manufacture website.

I also try attaching a good working usb network adapter in this computer and it does same result.

what i have seen in registry after driver software installed is there are not sufficient sub key under network interface, which does not configure network list or ip protocol. I am just guessing. I am not sure but during troubleshooting many time looks like after installing driver software talk to winsock and gether? dll file supply complete information back how to talk this adapter with internet. There are some part missing. it might be some registry corrupted by mistake.


Thank you

#6 naruto1234

naruto1234

    Neowinian

  • Joined: 02-November 12

Posted 02 November 2012 - 15:25

Hello,

Have you tried doing a manual TCP/IP configuration, try it, if that one doesn't work you can try doing the system recovery. After that if you still have the same problem. You need to call the manufacturer and use your warranty because most probably it is a hardware issue.







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#7 remixedcat

remixedcat

    meow!

  • Tech Issues Solved: 1
  • Joined: 28-December 10
  • Location: Vmware ESXi and Hyper-V happy clouds
  • OS: Windows Server 2012 R2
  • Phone: I use telepathy and cat meows to communicate

Posted 02 November 2012 - 17:53

sfc /scannow run that to see if it can fix corruption

#8 OP Nickolius

Nickolius

    Neowinian

  • Joined: 01-November 12

Posted 03 November 2012 - 15:56

Hello friends,

I really appreciate to you for follow-up this problem. "guess what"?
finally, my system is up running great. I have done so many troubleshooting point like, update adapter latest driver, check and change setting in service.exe, reset netsh and ipv4, ipv6, and winsock, ipconfig command , disabling firewall(Zone alarm) and lot more play with registry setting. The only way it works for me by uninstalled zone alarm firewall and all components, Then re-installed network adapter driver software for both built-in and usb network adapter working like a charm. It took me almost a week and i almost start to do re-install system but I have a OEM system installed. But anyway, It is a good challenging experience troubleshooting. I really don't know much detail about zone alarm firewall software but somehow there are conflict for old and new hardware or software setting.

Thanks again.

#9 remixedcat

remixedcat

    meow!

  • Tech Issues Solved: 1
  • Joined: 28-December 10
  • Location: Vmware ESXi and Hyper-V happy clouds
  • OS: Windows Server 2012 R2
  • Phone: I use telepathy and cat meows to communicate

Posted 03 November 2012 - 18:32

glad that you got it resolved ;-)



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