jakem1, on 04 November 2012 - 23:55, said:
What does that have to do with this wireless issue?
Consumer ignorance is not a problem with the surface. Microsoft make it plain on the surface website that the RT can only run apps downloaded from the store. If people choose to ignore that, or not do any research before spending hundreds of dollars/pounds on a piece of premium technology, then they are at fault here. Not Microsoft.
Anyway, back on topic... I've had a couple of issues with surface so far. Both I'm sure will be fixed in updates...
Firstly, with metro apps vanishing entirely after an update of them stalled and I killed the store app. The games app for example said it was installed in the store, but it wasn't in the all apps list, and search wouldn't find it. Microsoft support had me do a refresh which fixed the issue for me, and kept all my pinned apps, etc in place. Pretty neat system that refresh thing
Secondly, and relating to this topic, all my wireless connections just vanished and I couldn't see any wireless networks in range even after a reboot. The adapter was showing normal in device manager and in network connections. In the end I had to remove the device in device manager (making sure NOT to remove the driver), and have it re-detected. All my networks then re-appeared. I'm sure the refresh thingy would've sorted it out too.
Lastly, every time I do a refresh it removes ALL the windows updates from the machine, including the update to Office 2013 RTM. I hope Microsoft patches the recovery image at some point down the line so the baseline that refresh goes back to includes office final.
Touch wood, it's been ok since with no further problems.