See what I mean Growled. They are not exactly the people you to hold up as a paradigm of knowledge. They often don't know their ass from a hole in the ground.
In fact back in the day they wouldn't hire me after I corrected a Geek Squad manager who was talking about a PC that was in there. He said it had to be some sort of custom one-off custom built PC that they wouldn't know how to fix.
It simply had a BTX motherboard in it...which while rare isn't any different to work on than an ATX board for the most part. I pointed that out and he was ****ed that I knew something he didn't. That interview ended quickly.