Windows 8 Customers Fuming Over Spotty Updates

[Brandon H Supervisor]

I remember this argument when the RRoD on the XBox 360 came up. Turned out that the very vast majority of XBox 360's from the first 2 years resulted in RRoD. Turned out that all the people saying what you just said, were dead wrong.

the difference here is that all 360s have the same hardware, not quite true with the PC market

[Praetor]

Having received two show-stoppers in a row, many Windows 8 users are now threatening to go Apple.

"I do blame Microsoft because unlike Apple who don't claim to support ever piece of hardware out there Microsoft do actually claim this otherwise they would have gone down the same route as Apple and only built their own hardware," said one user. "So it Microsoft's fault for not having a test pool large enough to stop most people from running into problems like this. It would appear that windows 8 is suffering like Vista did."

"Maybe I should just uninstall Windows 8 and go get a Mac," said another.

LOL WAT?

So they had a problem with Windows and they're ready to jump to another platform? Must be raining money these days. And Apple is better because...it doesn't support more drivers then Microsoft? :laugh: oh dear..

and finally...yeah just uninstall Windows 8 (and leave your laptop/desktop without an OS :D ) and got get a Mac... :rofl:

[Shadrack]

the difference here is that all 360s have the same hardware, not quite true with the PC market

Woops...I thought we were talking specifically about the Microsoft Surface.

[+mram Subscriber²]

The only appropriate answer that Microsoft could provide that would keep people from going Mac:

"Clearly, you're updating it wrong."

[Growled Member]

All I can say for any platform is don't be an early adapter if you don't want to struggle with problems. Stay with the tried and true until you are sure the newer platform is ready for your use.

[Dashel]

You haters are laughable at best. How do you have so much time to bash something you will never use or will never impact you?

Sorry, seems to me most of the vocal ones do have to use it and more importantly, support it.

[MorganX]

So after looking at the KB, it's a problem with the Out of Date AV software or 3rd party drivers..... not really sure how this is MS's problem TBH...

Agreed, with millions of potential out of date computers being upgraded, is this even news? Next, Windows 8 will fail because it won't install on old CPUs without the NX bit flag.

[spaceelf]

Sheesh between this and politics it's like the AMD vs Intel forum wars all over again...everyone acting like children because they can :p

Very much agree with the early adopter point. Even 7 had early adopter pain. They all do.

[Lee G. Veteran]

I couldn't install KB2756872 on my PC as the update would fail and revert changes at 98% and the same thing happened when installing the newer cumulative updates and adding the Windows Media Center feature. My laptop had no problems installing these updates and Media Center.

The problem was caused by an activation issue. I tried uninstalling my product key and reactivating and that didn't work. I was finally able to fix the issue by importing the activation info of a fresh install that I temporarily installed. I was then able to install the updates and add the Media Center feature to my installation. It had taken hours of troubleshooting and was very frustrating. I was very pleased when I could finally install the updates. :)

[Calum Veteran]

Hm. I haven't experienced any such issues with Windows 8.

[Mr. Gibs]

It becomes a show stopper when these people's computers become part of a botnet because their computer cannot receive updates. I mean seriously, since when did having outdated AntiVirus software ever screw up OS hotfixing? Unless these people tried to force install incompatible A/V software, that sounds like a poor excuse to me.

Did you miss the thread on Neowin about the guy who force-installed Norton 2007 on Windows 8 and ran into issues?

People do it all the time. Often unknowingly since they don't know about things like patchguard.

[Dot Matrix]

Four machines running CLEAN INSTALLS of WIndows 8. No problems.

[ArialBlue]

Today I had to do system restore and apply updates again because WIFI stopped working magically after like a day or so...

W8 is as stable as radiation is not poisonous.

[spudtrooper]

Sorry, seems to me most of the vocal ones do have to use it and more importantly, support it.

I'd wager that the majority of the people using and supporting windows 8 are doing just fine without raging about it. Most of us know what to look for in these instances and would rather debug it and be done with it or offer a solution vs the stuff I read here with people wishing failure upon Microsoft.

I don't run much mac or android and I sure as hell don't have the time to rage about their issues/bugs in forums.. seems odd people have plenty of time to do noting but bash and complain

Today I had to do system restore and apply updates again because WIFI stopped working magically after like a day or so...

W8 is as stable as radiation is not poisonous.

Radiation isn't poisonous :)

What WiFi chipset do you have?

[HawkMan]

My old laptop has an issue where the WiFi card will stop working, not sure if it's just Win8 but that's the only OS it's been running since the issue. to get it to work again, I pretty much have to shut down the computer and use the WiFi on off switch while off and/or during power on. but the ocmputer need to be shut down completely, so I need to use the restart function.

I put the blame on this on the WiFI card and bad drivers, and the fact that historically, all computers with a physical on off switch for the WiFi card have had problems with them

[FloatingFatMan]

Which means these people are lying?

Lying? No. Partaking of a healthy serving of hyperbole with their "most" comments? Absolutely.

No update problems here. All works fine apart from the irritating store bug where the live tile claims there are updates when there aren't.

[+Nik Louch Subscriber²]

"Most" - a term used as a replacement for "some" when it serves a purpose of exaggeration.

[Islehopper]

^{Two machines:}

^{4-year old Dell XPS M1330 (Vista 32bit->Win7 64bit->Win8 Pro 64bit RTM)}

^{ASUS TF600T Win8 Tablet}

^{Both devices fully updated last Tuesday and running strong since.}

^{On the Dell notebook, had crashing trouble with 4965AGN drivers, then intel released updated drivers through Microsoft Update. Patched and all was good again ;-)}

^Cheers

[M_Lyons10]

This is rather silly to be honest. I mean, let's be honest. These users have no intention of going Apple. It's just a threat because the average consumer now thinks that's how best to get their way.

If it is a driver issue, I would hope that the OEM's got this taken care of as soon as possible, but that is ultimately who is responsible. It is unfortunate that companies like Microsoft don't point things like this out more often.

Sheesh between this and politics it's like the AMD vs Intel forum wars all over again...everyone acting like children because they can :p

Very much agree with the early adopter point. Even 7 had early adopter pain. They all do.

Agreed. I think we have to accept at this point that the average consumer *IS* a child...

[Sadelwo]

Person gets glitch/issues with new Windows version:

"Windows is terrible, I'm getting a Mac!"

The technology world is becoming like politics, same stuff thrown around every couple years.

[+Eternal Tempest MVC]

I am curious, when was the last time AV or hardware driver actually prevented a windows update from installing?

[Fourjays Veteran]

I am curious, when was the last time AV or hardware driver actually prevented a windows update from installing?

Last time I had to do anything other than let automatic updates do its thing was Windows XP SP2 - had to disable my AV for it to update.

The issues are technically down to the third parties involved, but Microsoft has to take a little bit of responsibility for changing something in the update that is going to cause massive issues in specific circumstances. If an AV literally needs to be disabled, why not display a message as such then use action center to confirm (ie. "oh noes you have no AV enabled" = update can go ahead)? If a driver has to be updated, why not display a message or try to find the updated driver prior to running the update that requires it?

Fortunate thing is despite the issues it seems to be recovering itself completely rather than just stuffing things up permanently.

[HawkMan]

I am curious, when was the last time AV or hardware driver actually prevented a windows update from installing?

In this case it's out of date AV that doesn't support the OS on which it has been installed. and due to the way AV's incorporate into the OS and kernel, running an unsupported one will not only make your system unstable, it also may nto provide any protection and will cause problems like this.

[spaceelf]

I am curious, when was the last time AV or hardware driver actually prevented a windows update from installing?

Happened in Vista (iirc) and 7, that's why they had to update the servicing stack and update the service pack installers here and there.

Of course back then it often just hosed the OS instead of not installing.

[Wakers]

So, people don't keep their software / drivers up to date, it messes with updates, MS gets the blame.

Cretins. Absolute cretins. I wonder how many of them are qualified IT professionals too?