Having real issues with push email over the last week


Recommended Posts

I have a live.com email that I migrated over to the outlook.com webmail interface as soon as it was offered a couple of months ago. Push email had been working normaly up until a week or so ago. Meaning that as soon as an email hit my inbox it pushed out to my ipad and Nokia lumia 920. Now it seems that push email is either delayed by 15-20 minutes or doesn't push at all, I have to manually sync the devices. I also have a gmail account setup for push and that works fine, meaning that as soon as a email hits the inbox it pushes out to the devices.

Here is the strange part...if I send an email from the live account to the gmail account it hits the inbox instantly and pushes out instantly. If I send an email from the gmail to the live account, it hits the live inbox instantly but doesn't push out to the devices.

I have no idea what is causing this and it has gotten very annoying. I have already missed some important emails because of this and could really use to get it fixed. I don't know if it is an account issue or the outlook migration issue or what. Any thoughts or ideas would be great. I took my WP over to my local Microsoft store but they really didn't have any suggestions. Both the ipad and lumia use the following server for my live account: blu-m.hotmail.com and for gmail: m.google.com

Not sure how to fix your issue, but a workaround for now could be forwarding all your outlook emails to your gmail account, that way you should get them as soon as they arrive

From what I remember, I was using these servers

pop3.live.com

smtp.live.com

Not sure how to fix your issue, but a workaround for now could be forwarding all your outlook emails to your gmail account, that way you should get them as soon as they arrive

From what I remember, I was using these servers

pop3.live.com

smtp.live.com

I was thinking of reverting back to the old hotmail interface and seeing if that might help. Under options it gives me the option of reverting back.

Well you didn't cite it so I was confirming (as that has been the fix for this issue in the past for iOS devices and Hotmail). No need to get snippy. :)

Is that the primary email of your WP device as well? I'm betting its your prefix. Have you tried just using 'm.hotmail.com' or one of the other alternates?

(dub-m.hotmail.com, stn-m.hotmail.com, bay-m.hotmail.com, col-m.hotmail.com or snt-m.hotmail.com - though I have no idea what these additional prefixes are designated for - mine works fine with just m but does sound like a suspect if you just migrated.)

Well you didn't cite it so I was confirming (as that has been the fix for this issue in the past for iOS devices and Hotmail). No need to get snippy. :)

Is that the primary email of your WP device as well? I'm betting its your prefix. Have you tried just using 'm.hotmail.com' or one of the other alternates?

(dub-m.hotmail.com, stn-m.hotmail.com, bay-m.hotmail.com, col-m.hotmail.com or snt-m.hotmail.com - though I have no idea what these additional prefixes are designated for - mine works fine with just m but does sound like a suspect if you just migrated.)

I have tried some of the other servers and it is still happening. I have tried the snt-m and the bay-m. I will try just the m.hotmail and see if that works. Even though I like the new outlook interface I am thinking I am going to revert back and see if that works.

My company was having the same issue last week, my own exchange email was delayed nearly an hour and resolved itself on its own. Another associate of mine didn't receive any emails during an entire night as well. We discovered that there were some exchange server migrations at microsoft that caused this problem for many people- This is why you experienced what you did.

This has now gotten to the point that I am completely angry with all things hotmail/outlook. No matter what server settings I try, I cannot get my live address to properly sync. It will not push email in a timely matter if it pushes at all. It will not sync back any changes I make from the mobile devices unless I do a manual sync (i.e delete emails or move to folders). It's gotten to the point where the live account is no good to me anymore but I have so much tied to it and it isn't so easy to just switch.

As I spend more and more time on this senseless issue, I have been on the phone with att and microsoft. It is not a phone/network/data issue as my gmail is actually working just fine. Att sent a series of test emails to my gmail account and they pushed out just fine. What it is looking like is my live account and any address associated with it is the problem. I have an outlook.com address that is linked to my live account and that won't push either. Microsoft has no idea why but is investigating. I suppose I can just forward my live.com email to my gmail account and that should solve it for the moment but in the long run I have to get this fixed.

I have had a hotmail account going back to the days before Microsoft owned it but this is the first time that I am actually thinking of making the full switch to gmail. This has been so annoying.

I would contact support directly with the email in question then and let them look into it. If anything, something goofed on your account and isn't an issue with the service at large.

I saw you posted here, did you see the mod responded today? (http://answers.microsoft.com/en-us/windowslive/forum/mail-sync/push-email-not-working-correctly/276d4726-d949-42c5-842a-c56a85b07511)

I would contact support directly with the email in question then and let them look into it. If anything, something goofed on your account and isn't an issue with the service at large.

I saw you posted here, did you see the mod responded today? (http://answers.micro...2a-c56a85b07511)

Yep....already responded to the PM request over there. I am hoping that it gets taken care quickly. Kinda cool that you found my question over at the MS forum :)

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • For a guy who claims to hate Farage and the ignorant, gullible, rightwing racist skinheads sponsored by Putin that his lies represent, you sure are quoting them time and time and time again, mate. Denial isn't just a river in Egypt.
    • Do you live in the U.K? Do any of the people here that are against the UK leaving the E.U, live in the U.K? If not then why are you bothered? If you do live here then it is a different thing . Brexit was a good idea, should have done it years before, it was done badly, but the idea was good. You are saying the same thing as remainers do, oh we did what Putin wanted, we listened to the lies and Farage. I hate Farage and never believed most of what he said, certainly did not believe the £350m a week for the NHS. But we did pay a lot of money to the E.U and yes some of it came back, but what is the point of paying it out for only some of it to come back? Get out of the E.U, no money to them and in theory we can use the money to do things in the country. I said in theory, but our governments are a total and complete waste of space. No matter what colour rosette they wear. You and others say it was a mistake and yet the two main parties in the U.K are not looking at rejoining the EU, I wonder why that is? I was not tricked by anyone. Makes no odds now, we are out and have been for 10 years, what we need is a decent government to run the country. All they do is shout at each other like a load of kids and seems to do nothing and make this country more into a police and nanny state. Getting more like China all the time.
    • 4TB TEAMGROUP MP44Q, 2TB T-Force G50, and 2TB WD My Passport SSDs drop to great prices by Fiza Ali Prime Day may be over, but there are still worthwhile storage deals available, including discounts on SSDs for shoppers who missed the event or are looking to upgrade their storage solution. Particularly, 2TB Western Digital My Passport, 2TB TEAMGROUP T-Force G50, and 4TB TEAMGROUP MP44Q SSD are selling at great prices with up to 23% off. The 2TB TEAMGROUP T-Force G50 is an M.2 2280 PCIe 4.0 x4 NVMe SSD with sequential read speeds of up to 5,000MB/s and sequential write speeds of up to 4,500MB/s. The drive has an endurance rating of 1,300 TBW (terabytes written) and features a DRAM-less design. The company specifies a mean time between failures (MTBF) of 3 million hours. The drive includes an "ultra-thin" graphene heat spreader that helps dissipate heat without significantly increasing the drive's thickness. It also supports S.M.A.R.T. monitoring, allowing compatible software to monitor drive health and operating status. The SSD is rated for operating temperatures from 0°C to 70°C, with a storage temperature range of -40°C to 85°C. The drive is backed by a five-year limited warranty as well. 2TB TEAMGROUP T-Force G50 SSD: $269.99 (Amazon US) The TEAMGROUP MP44Q is an M.2 2280 PCIe 4.0 x4 NVMe SSD that delivers sequential read speeds of up to 7,000MB/s and sequential write speeds of up to 5,900MB/s. It uses 3D QLC NAND flash memory to provide 4TB of storage capacity for games, applications, media files, and other data. The drive has an endurance rating of 2,000 TBW and an MTBF of 1.6 million hours. The SSD features a DRAM-less design and supports TEAMGROUP's S.M.A.R.T. monitoring software, allowing users to monitor drive health, temperature, and remaining lifespan. For thermal management, the MP44Q also includes an "ultra-thin" graphene heat spreader. It is designed to operate at temperatures between 0°C and 70°C and can be stored at temperatures ranging from -40°C to 85°C. The SSD is also backed by a five-year limited warranty. 4TB TEAMGROUP MP44Q SSD: $478.99 (Amazon US) The 2TB WD My Passport SSD connects via a USB-C port using the USB 3.2 Gen 2 interface. It delivers sequential read speeds of up to 1,050MB/s and sequential write speeds of up to 1,000MB/s through NVMe technology. In terms of security features, the drive includes password protection with 256-bit AES hardware encryption. The SSD is also designed to resist shock and vibration and is rated to withstand drops from heights of up to 6.5 feet. The recommended operating temperature range is 5°C to 35°C, while the non-operating temperature range is -20°C to 65°C. This drive is also backed by a five-year limited warranty. 2TB Western Digital My Passport SSD: $279.99 (Amazon US) Good to know This Amazon deal is U.S. specific, and not available in other regions unless specified. We only use first-party seller links (at the time of article publishing); ensure that you purchase from a first-party seller link only. Check out Today's Deals on Amazon | or our recent tech deals. Become a Prime member (for Students or SNAP) via Neowin Get Prime Access - Prime for half price (for qualifying Medicaid, EBT, SNAP) Subscribe to Prime Video, Audible Plus, Music Unlimited or Kindle Unlimited via Neowin As an Amazon Associate, we earn from qualifying purchases.
    • Yeah... The root of my comment, ostensibly, is how to spin the story via the actual technical merits of the solution! * Decentralized (aka federated) solution with built-in encrypted ephemeral message transport, * Transport via Relays (intermediary servers) with no message archival, * Second configurable pathway are actual email servers (if DNS records are programmed accordingly) via IMAP protocols carriage, * "Chat-over-Email" is the design pattern adopted; it can either leverage full-blown Email Server (must use the INBOX folder) to exchange all received messages/edits/reactions (so be weary of notifications overloads) [best practice is creating a separate email acct used explicitly for federated chat purposes!] or leverage its built-in Relay Server mechanism which actually resides on-device (by default but can be configured otherwise), * By virtue of be a decentralized/federated model, all other intermediary servers who may pass-along messages (while the recipient's final relay/device is inaccessible) cannot snoop on the messages due to the encrypted nature of contents. The intermediaries may, however, analyze the metadata due to the simple fact that routing mechanisms require hints for relay destinations. Unfortunately, whomever is posting about DeltaChat across socials are misleading with "zero metadata" claims -- especially when the Relays (according to their own technical documents) mandate the addition of chat-version metadata and other decorations in order to actually transport any message. -- Based on this summary, I'd prefer if they'd better dual-path message transport (email server add-in, federated relay engine) rather than patch-on email protocols to existing federated social media frameworks. They're frankensteining something rather than extending widely-deployed technology stacks.
    • Decentralized search result anonymization...
  • Recent Achievements

    • Week One Done
      flexorcist earned a badge
      Week One Done
    • One Month Later
      Woland13 earned a badge
      One Month Later
    • Week One Done
      Woland13 earned a badge
      Week One Done
    • One Year In
      bernmeister earned a badge
      One Year In
    • Week One Done
      Scoobystu earned a badge
      Week One Done
  • Popular Contributors

    1. 1
      +primortal
      493
    2. 2
      +Edouard
      225
    3. 3
      PsYcHoKiLLa
      148
    4. 4
      Steven P.
      75
    5. 5
      FloatingFatMan
      71
  • Tell a friend

    Love Neowin? Tell a friend!