nexus 4

By rageagainstmachine
in Android Support

 Share

Recommended Posts

Grand Master

V-Tech

Posted
Posted

With Google you never know.. I think their customer service is one of the worse possible. There has been no info released to people regarding when stock of the N4 will be available.

Lucky for me i was able to buy it the second time they opened the sale in Canada. I do have to say that i LOVE the device and very happy and lucky that i was able to get one.

Link to comment
https://www.neowin.net/forum/topic/1129888-nexus-4/#findComment-595442676
Share on other sites
Grand Master

Shadrack

Posted
Posted

With Google you never know.. I think their customer service is one of the worse possible. There has been no info released to people regarding when stock of the N4 will be available.

Lucky for me i was able to buy it the second time they opened the sale in Canada. I do have to say that i LOVE the device and very happy and lucky that i was able to get one.

I've had mixed luck with their support. My most recent interaction with their support was quite pleasant but my issue was minor. The first time I dealt with their support I had a phone that was essentially DOA and they were having supply problems. It was a bigger deal where they said the replacement would ship out in the next few days to at maximum a week to it taking a little over 2 weeks for them to finally ship my replacement N4. Between the emails they sent me, what Google Wallet and the "My Orders & Settings" link in the Play store, and what they were telling me over the phone it was clear they have some IT problems. Especially over the phone. They can't do much for you on their end because their support has their hands tied by their IT software. Asking for a supervisor doesn't really get you anywhere with Google Play Store support, because the supervisor has no greater authority over the IT software than the first tier support guy does.

Link to comment
https://www.neowin.net/forum/topic/1129888-nexus-4/#findComment-595442768
Share on other sites
Grand Master

Livin in a box

Posted
Posted

Google have handled this extremely bad, and they don't seem to give much warning when the phone does go back on sale. Either no media outlets are chasing up on them or most other companies are just providing updates all the time to the media for them to update us.

I also don't understand how production can be so slow if they have apparantly sold fewer than 400,000 units. :/

Link to comment
https://www.neowin.net/forum/topic/1129888-nexus-4/#findComment-595442880
Share on other sites
Grand Master

tsupersonic

Posted
Posted

Google have handled this extremely bad, and they don't seem to give much warning when the phone does go back on sale. Either no media outlets are chasing up on them or most other companies are just providing updates all the time to the media for them to update us.

I also don't understand how production can be so slow if they have apparantly sold fewer than 400,000 units. :/

Well, the last time it was available in the US for sale through the Play Store, Google sent me an email the day before with a time when it would go on sale, so they're getting better...
Link to comment
https://www.neowin.net/forum/topic/1129888-nexus-4/#findComment-595442904
Share on other sites
Rookie

DoomsDayMayan

Posted
Posted

Google have handled this extremely bad, and they don't seem to give much warning when the phone does go back on sale. Either no media outlets are chasing up on them or most other companies are just providing updates all the time to the media for them to update us.

I also don't understand how production can be so slow if they have apparantly sold fewer than 400,000 units. :/

70K devices in October, 90K in November and 210K in December. They are picking up speed. I'm guessing there has never been such a high demand for these devices before. It is no secret that the Nexus phones never sold in high volumes.

Link to comment
https://www.neowin.net/forum/topic/1129888-nexus-4/#findComment-595442914
Share on other sites
Grand Master

Shadrack

Posted
Posted

Well, the last time it was available in the US for sale through the Play Store, Google sent me an email the day before with a time when it would go on sale, so they're getting better...

Where is the option to receive an email when they go back on sale? I'm not seeing it on the product page that states "Sold Out". Would be nice if the link to be notified when it is back in stock to be right there under the "Sold Out".

Link to comment
https://www.neowin.net/forum/topic/1129888-nexus-4/#findComment-595442916
Share on other sites
Grand Master

tsupersonic

Posted
Posted

Where is the option to receive an email when they go back on sale? I'm not seeing it on the product page that states "Sold Out". Would be nice if the link to be notified when it is back in stock to be right there under the "Sold Out".

Interesting, it looks like they took that option out! It used to be right in the box where it lists the price, you'd have an option to notify you when the product becomes available. I would just use the link from the second post, the n4checker.
Link to comment
https://www.neowin.net/forum/topic/1129888-nexus-4/#findComment-595442942
Share on other sites
Grand Master

Shadrack

Posted
Posted

70K devices in October, 90K in November and 210K in December. They are picking up speed. I'm guessing there has never been such a high demand for these devices before. It is no secret that the Nexus phones never sold in high volumes.

Exactly. This one in particular has gotten a lot more attention than the previous Nexus phones have. They are in a much better position if they ramp up production in response to high demand than get stuck in a position where they need to lower production.

Link to comment
https://www.neowin.net/forum/topic/1129888-nexus-4/#findComment-595442968
Share on other sites
Veteran

Richteralan

Posted
Posted

Interesting, it looks like they took that option out! It used to be right in the box where it lists the price, you'd have an option to notify you when the product becomes available. I would just use the link from the second post, the n4checker.

That email to notify never worked. I signed up for it, but only got the email AFTER everything sold out, on November 14th.

Use n4checker is a no brainer.

Link to comment
https://www.neowin.net/forum/topic/1129888-nexus-4/#findComment-595443180
Share on other sites
Grand Master

Anibal P

Posted
Posted

I can imagine LG has got to be ****ed, they can't sell the LG Optimus whatever it is that the N4 is based off of, but the N4 is selling like it's a Samsung device, they can't be making much profit off the N4 so why increase production?

Link to comment
https://www.neowin.net/forum/topic/1129888-nexus-4/#findComment-595446000
Share on other sites
Grand Master

tsupersonic

Posted
Posted

The sad part is the last time they went on sale in the Play Store (for US), it was emailed out, announced via multiple sites like Engadget and such. I think this phone is getting too much attention. I think I signed up the email list to be notified as soon as I could, following Google's press release, and it hasn't failed me. If you really want the phone, there are tools to make sure you are aware of it when it goes on sale next time/availability: emails, news announcements, websites that check availability, etc.

I can imagine LG has got to be ****ed, they can't sell the LG Optimus whatever it is that the N4 is based off of, but the N4 is selling like it's a Samsung device, they can't be making much profit off the N4 so why increase production?

The difference being one is loaded with LG bloatware, and the Nexus device is a pure Google experience. Most consumers would flock to Samsung for the Note 2 or Galaxy S3 based on popularity, and hardcore Android lovers will flock to Nexus 4.
Link to comment
https://www.neowin.net/forum/topic/1129888-nexus-4/#findComment-595446008
Share on other sites
Grand Master

Shadrack

Posted
Posted

I can imagine LG has got to be ****ed, they can't sell the LG Optimus whatever it is that the N4 is based off of, but the N4 is selling like it's a Samsung device, they can't be making much profit off the N4 so why increase production?

The only ones who know how much LG is making off of the N4 is Google and LG. That being said, they list the LG Nexus 4 as having a starting MSRP of $499 (for the 8GB one). I've also read that Google subsidizes LGs MSRP in order to sell it on the Play Store at $299 and $349.

I'm fairly sure that LG is likely making about the same profits off of the Nexus 4 as they would any other phone.

I wonder how Google is doing with the Nexus 4. Clearly they grabbed a lot of iOS users with the Nexus 4 (judging by the few forum posts on every site). Not sure what their game plan is or if it is working.

Link to comment
https://www.neowin.net/forum/topic/1129888-nexus-4/#findComment-595446098
Share on other sites
Grand Master

Anibal P

Posted
Posted

The only ones who know how much LG is making off of the N4 is Google and LG. That being said, they list the LG Nexus 4 as having a starting MSRP of $499 (for the 8GB one). I've also read that Google subsidizes LGs MSRP in order to sell it on the Play Store at $299 and $349.

I'm fairly sure that LG is likely making about the same profits off of the Nexus 4 as they would any other phone.

I wonder how Google is doing with the Nexus 4. Clearly they grabbed a lot of iOS users with the Nexus 4 (judging by the few forum posts on every site). Not sure what their game plan is or if it is working.

Whatever they're doing is working, there's more demand then available product

Link to comment
https://www.neowin.net/forum/topic/1129888-nexus-4/#findComment-595446804
Share on other sites
Grand Master

Shadrack

Posted
Posted

They're busy sending out RMA's. Waiting for my RMA to ship.

My RMA shipped yesterday and arrived today. So far I'm happy with my replacement N4 except that the color was off. Kind of a yellowish-red hue to the screen. Unlocked/Rooted and fixed it using Franco's kernel app. Now it is a nice bright white. A lot of folks who RMA'd are saying that the color is off...I think they are rushing it and not even making adjustments to the screen.

The volume keys are a little tight compared to my last N4..oh well, no biggie lol (just an observation).

Link to comment
https://www.neowin.net/forum/topic/1129888-nexus-4/#findComment-595447700
Share on other sites
This topic is now closed to further replies.
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.

  • Posts

    • The Trump administration doesn't want you to use OpenAI's GPT-5.6 without its approval

      By David Uzondu · Posted

      The Trump administration doesn't want you to use OpenAI's GPT-5.6 without its approval by David Uzondu Image via @realDonalTrump (X) As OpenAI prepares the release of its next model, GPT 5.6, the White House has instructed the company to limit the distribution of the software to a small group of government-approved partners instead of the general public, as it has done with previous releases. According to The Information, OpenAI Chief Executive Officer Sam Altman sent an internal memo to staff on Thursday explaining that the federal government will approve access "customer by customer" during an initial preview phase. Altman noted in the communication that this restrictive rollout is "not [their] long-term model" for software deployment, and the company plans to work toward a "more sustainable" distribution method later. CNN said that both OpenAI and the Trump administration view the capabilities of GPT 5.6 on the same level as Anthropic's Mythos and that government officials intend to "collaborate with frontier AI labs to develop shared approaches for addressing the challenges of scaling this technology." The latest restriction comes just weeks after the US Commerce Department decided to restrict Fable, a version of Mythos with extra safety "guardrails" to prevent users from exploiting software vulnerabilities. Not long after the release, though, researchers at Amazon found a way to bypass these restrictions, prompting an aggressive response from federal authorities. The government ordered Anthropic to cut off access for non-US citizens located outside the US, non-US citizens living inside the US, and incredibly, even Anthropic's own foreign-born employees. Anthropic now appears to be building a workaround to resolve this compliance block with an update to its Privacy Policy that introduces a category called "Verification Data" to handle KYC and Digital IDs. This setup could mandate digital identity checks to filter users by nationality, requiring a government-issued ID and facial biometric data. Who knows? Maybe in the future, you would have to scan your US Passport or State ID to prove your citizenship before you are allowed to chat with Fable 5 (or any other model).
    • PowerToys is getting a new window management utility

      By matthiew · Posted

      When Windows 7 was released I created an AutoHotkey script that uses Alt+` as a keyboard shortcut to move a window across monitors. I have been using that script for over 15 years and this is the first time I have come across another app that uses the same shortcut!
    • Politically funny images of the World

      By +Edouard · Posted

    • Windows 10 quietly gets one more year of support and updates

      By matthiew · Posted

      I called it last year that they wouldn't end support when they said there would. There are too many people still on Windows 10 waiting for something better to upgrade to and 11 ain't it! The recent promises of fixing Windows 11's many problems is nice, but unless they deliver on those promises in a big way then I expect customers will still want to stick with 10.
    • Microsoft raises Xbox console prices by up to $150, discontinues 2TB version

      By qbrick · Posted

      Full ACK. I went too far adressing your post specifically. And as you said, it up to us customers as participant of the market dynamic as it happens to decide whether we spend our money on a product or not. The responsibility is to the company. In case of this price hike one could assume that MS is expecting or even starting to see a new interest in XBox hardware so they want to avoid losses per unit sold. I find it fair enough that they granted a period in which everyone interested could grab a unit for the current price (Amazon.de has a reliable stock of XBox Series X digital, which I bought last December after having sold my day one Series X a year ago). It is not that they cash up their customers starting on Monday. Cheers and let's cling to our perfectly fine hardware as long as we deem it worthy in relation to purchasing something new!

  • Recent Achievements

    • Week One Done
      xvvxcvv earned a badge
      Week One Done
    • One Month Later
      xvvxcvv earned a badge
      One Month Later
    • Enthusiast
      Xonos went up a rank
      Enthusiast
    • Conversation Starter
      Admir earned a badge
      Conversation Starter
    • First Post
      The_Focal_Point earned a badge
      First Post

  • Popular Contributors

    1. 1
      +primortal
      412
    2. 2
      +Edouard
      170
    3. 3
      PsYcHoKiLLa
      129
    4. 4
      neufuse
      69
    5. 5
      Xenon
      68
    Show More

  • Tell a friend

    Love Neowin? Tell a friend!