Android Texting problem

By patseguin
in Android Support

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Grand Master

patseguin Global Moderator

Posted
  • Global Moderator
Posted

I converted from iphone to the Nexus 4 about 6-7 months ago and love it. However, I have a texting problem. I hope this is the right forum for some insight. I can text people and they can text me back EXCEPT for iOS users. When I text my Dad and Brother who have iPhones, their texts go to my iPad and not my Nexus phone. I went to AT&T and they told me I had to disable iMessage on the iPad, so I did and their texts still don't go to my phone. Am I missing something? Is there a setting on the Nexus? I find it so odd that I can't get someone with an iOS device to text me.

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Grand Master

Yusuf M. Veteran

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My guess is they're still messaging your Apple ID rather than your number. Tell them to enable the "Send as SMS" feature. It sends a SMS when iMessage isn't available. If that doesn't work, then they should remove your Apple ID from your contact information.

Grand Master

Shadrack

Posted
Posted

If possible do the following:

* Move your Micro SIM back to your iPhone

* Send an iMessage to one of your relatives with an iOS device

* Go to Settings->Messages and toggle iMessage to "Off"

* Send an SMS to one of your relatives with an iOS device. Make sure that it is "green" and not the iMessage "blue".

* Place the Micro SIM back in your Nexus 4

Apple should now have removed your Phone Number as being a usable iMessage address for you.

If you don't have an iPhone available anymore you will need to contact Apple over the issue as the issue is with their servers. Their servers are telling your relatives with other iOS devices to that your phone number is valid for iMessaging. Disabling it while active in an iPhone will tell the Apple servers to stop using that phone number for iMessages.

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StandingInAlley

Posted
Posted

This is a know issue and Apple is not fixing it. I had the same issue where i sold my iPhone 4S and hence couldn't disable iMessages completely on my phone number and email address. After a few weeks, it got fixed automatically.

Check Apple Support forum btw, they have provided a few fixes for it.

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