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Webroot users (past and present)


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6 replies to this topic

#1 remixedcat



  • Tech Issues Solved: 1
  • Joined: 28-December 10
  • Location: Vmware ESXi and Hyper-V happy clouds
  • OS: Windows Server 2012 R2
  • Phone: I use telepathy and cat meows to communicate

Posted 05 February 2013 - 03:19

Please specify any details about webroot you can. Thank you very much for your assistance!

I have a client that will need this info and this is a great place for it. Again, thank you very much for your assistance!!

#2 Marshall


    ▇ ▂ ▃ ▁ ▁ ▅

  • Tech Issues Solved: 7
  • Joined: 22-June 03
  • Location: USA

Posted 05 February 2013 - 03:31

As I've stated in a previous thread (the one that Webroot Will was involved in) my experience was not so great with Webroot.

I love where they're going with the cloud-based AV but it's detection rates are sub-par. I love to test AV's so I intentionally visit dodgy and otherwise non reputable sites in order to try to get infected. With Webroot I was infected within days of installing. The real-time protection wasn't protecting at all. When I brought this up in the other thread to the Webroot rep, he didn't reply.

It's worth mentioning that I have been using Eset for 5+ years and have never been infected, whether trying to get infected or not.

#3 Karl L.

Karl L.


  • Tech Issues Solved: 15
  • Joined: 24-January 09
  • Location: Virginia, USA
  • OS: Debian Testing

Posted 05 February 2013 - 03:39

I'm not sure exactly what kind of information you want about Webroot. I have seen Webroot Antivirus exclusively on computers sold by BestBuy, and Revo Uninstaller has always done a stellar job removing it. Like Marshall said, Webroot Antivirus has a well-deserved reputation for being sub-par. Their detection rates are consistently poor, and network performance is often affected (at least on the university network where I had most of my experiences with it). Fortunately, the last time I had to deal with anything made by Webroot was more than a year ago.

#4 +goretsky


    Neowinian Senior

  • Tech Issues Solved: 3
  • Joined: 12-March 04
  • Location: Southern California
  • OS: Windows 8.1 Pro (x86)
  • Phone: HTC One M8 Windows Phone

Posted 05 February 2013 - 07:07


I am not overly familiar with their product line, but Webroot was started in Boulder, Colorado, which is a great college town to visit. Easily accessible from Denver, and all sorts of nice galleries and coffees hops all over the place. Plus UC Boulder, of course.


Aryeh Goretsky

#5 xpablo



  • Joined: 11-December 01
  • OS: Windows 7 Pro

Posted 05 February 2013 - 07:54

I'm still using Webroot Secure Anywhere only because I paid for the year for it, I'm also using Malwarebytes Anti-Malware, as I had a couple of Trojan viruses go undetected when I downloaded from bit torrent, lucky I never installed the programs. My Webroot subscription expires in less than 60 days and I will probably go back to Eset.

#6 sc302


    Neowinian Senior

  • Tech Issues Solved: 57
  • Joined: 12-July 05
  • Location: NJ, USA

Posted 05 February 2013 - 15:56

I was a reseller for webroot back in 2005. It was the best at the time, in 2006-2007 their ability to detect and remove became among the worst out there (well maybe not the worst but not as good as other utilities out there like malwarebytes). Detection rate was horrible and it really couldn't detect much. Pctools was much better and went on to resell their product, after which symantec bought them and they started to not detect the latest infections out there. Now I am not into reselling as much as recommending, which on top are bitdefender, kaspersky, and eset as far as paid goes.

#7 vetGeoffrey B.

Geoffrey B.


  • Tech Issues Solved: 11
  • Joined: 25-July 05
  • Location: Ohio
  • OS: Windows
  • Phone: Galaxy S6 Edge

Posted 05 February 2013 - 16:08

We are currently finished our roleout of a new product to replace webroot. We were only using them for email filtering and for web content filtering and our major complaint with them at the moment is that their Desktop Web Proxy software is nearly impossibly to remove in an automated manor, when we contacted them for assistance with this they told us to just re image each machine rather than removing it to make sure their software was properly removed.