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faq design help

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7 replies to this topic

#1 capr

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    Neowinian Senior

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Posted 25 February 2013 - 01:44

Hi everyone, I am designing my FAQ page and am trying to come up with a good way to represent the information. What's your recommendation for the design and functionality?

What I see most often is a categorized list of questions with and long connected paragraphs. you click on your question and it jumps to the paragraph with the answer.

I personally hate that format, what do you think?


#2 Kami-

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Posted 26 February 2013 - 12:45

Foldable/Collapsable comments under the question.

#3 +djdanster

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Posted 26 February 2013 - 12:47

Foldable/Collapsable comments under the question.


This, all the way! :)

#4 goodbytes

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    Just below average Joe

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Posted 26 February 2013 - 13:50

Here's an FAQ i recently setup.. it consists of main/generalised FAQS in the list, then underneath they a separate into category tabs and are collapsed then clicked to reveal answer..

http://www.interviewhub.co.uk/faqs

#5 +Nik L

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Posted 26 February 2013 - 13:59

I personally do it this way:

* List of categories linking to specific category
* Each category has a header tag with category name
* Each category has a list of questions that are in an accordian

#6 stereopixels

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Posted 26 February 2013 - 13:59

As has been said already, accordion is a popular way to do an FAQ. If you use jQuery and jQuery UI they have an accordion control built in, but there are plenty of plain Javascript and other jQuery/Mootools/pick-your-framework plugins that do the same.

#7 goodbytes

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Posted 26 February 2013 - 15:52

Here is a light weight accordion: http://twitter.githu...t.html#collapse

#8 primexx

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Posted 26 February 2013 - 18:23

but make sure there's a way to display everything at once, maybe a "expand all" button.