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The way in which a Dunkin' Donuts employee endured a customer's racist tirade has led the company to reward him and another employee involved for handling the situation with patience and politeness.

The woman, identified as Taylor Chapman, begins to record her complaint as a belligerent customer citing a store policy that she says promises her a free meal since she didn't get her receipt for a previous purchase.

The eight-minute video was meant to expose the employees, but instead it backfired in a big way. The racist tirade, which has been viewed over half a million times on the Web, caused an outpouring of outrage

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It's better to let people just think you're a fool than to open your mouth and prove it.

Hats off to the stoic employees - they just earned commendations and raises.

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Karma

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